Security Officer| Part-Time | Rupp Arena

Oak View Group•Lexington, KY

About The Position

The Security Officer is assigned to the Security Department and reports to the Assistant Security Manager. The role is responsible for maintaining security access and control throughout the Central Bank Center Complex, including the Lexington Opera House. Duties include working in Security Headquarters, making routine rounds throughout the complex, providing customer service to clients and patrons, and assisting with incidents as they arise. The position pays $17.00–$18.00 per hour and is part-time. The posting remains open until February 5, 2027.

Requirements

High school diploma or equivalent.
Ability to communicate effectively verbally and in writing.
Strong interpersonal and problem-solving skills.
Ability to work well under stress and exercise good judgment, diplomacy, courtesy, and tact.
Willingness to work flexible hours, nights, weekends, and holidays when required.
Willingness to rotate to various positions within a shift as needed.
Proficiency in Word, Excel, and similar computer software programs.
Ability to stand for extended periods and walk long distances.
Comfort climbing to elevated locations in the building complex on occasion.
Ability to lift, pull, or move crowd-control barricades.
Comfort working around loud noises and large crowds.

Nice To Haves

Prior security experience is preferred but not required.
General knowledge of the security industry, particularly crowd management at public events.

Responsibilities

Serve as the primary communications hub for the security team.
Receive, evaluate, and prioritize emergency and non-emergency calls, dispatching personnel by two-way radio or phone.
Monitor CCTV cameras, fire alarm panels, intrusion detection systems, and Alertus alarms to identify and address security breaches or safety hazards.
Maintain a precise, real-time chronological log of shift activity, incidents, system alarms, and personnel deployments using 24/7 incident management software.
Manage building access remotely by verifying credentials, securing doors, and controlling gates.
Oversee the issuance, tracking, and return of keys, radios, and specialized security equipment.
Implement emergency standard operating procedures during critical incidents and coordinate with local law enforcement, fire departments, and EMS.
Investigate and document suspicious activities and report them to appropriate authorities.
Complete incident and accident reports as needed and prepare other required reports and forms.
Ensure housekeeping, safety, alcohol control, and security issues comply with department policies.
Perform special projects as needed or requested.
Welcome and assist patrons, clients, and the general public upon arrival.
Perform other duties as instructed by Management.