Ticket Seller/Ticket Taker - Hoover Met Complex
About The Position
The Ticket Seller and Ticket Taker handle tickets for public and private events held at the Hoover Met Complex or another designated facility when required by facility promoters. The role involves courteous face-to-face interaction with the public, providing information about tickets and the facility, assisting guests with ticketing issues and complaints, and maintaining professional relationships with team members, clients, and the public. Team members keep their work area neat and clean, follow facility policies and procedures, and assist event staff and management with additional duties as needed. The working environment is fast-paced, and the position requires standing for long periods and lifting or moving up to 20 pounds. The position is part-time and non-exempt.
Requirements
- Ability to follow oral and written instructions.
- Ability to communicate effectively with guests.
- Ability to make rational decisions and assist customers with problem-solving.
- Availability to work nights, weekends, and holidays.
- Ability to stand for long periods of time.
- Ability to work a flexible schedule and arrive promptly for scheduled shifts.
- Ability to lift and/or move up to 20 pounds.
Responsibilities
- Courteously engage with the public face-to-face.
- Provide the public with information regarding tickets and the facility.
- Assist guests with ticketing issues and complaint resolution.
- Maintain professional and polite relationships with team members, clients, and the public.
- Maintain a professional, neat, and clean work area.
- Adhere to facility policies and procedures.
- Assist event team members and management with additional duties.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
