Food & Beverage Team Member - Hoover Met Complex

The Sports Facilities Companies•Hoover, AL

About The Position

The Food & Beverage Team Member assists with food and beverage and concession areas, providing quality service and consistent products. The role includes customer service, cashiering, food preparation and serving, cleaning, dishwashing, food-temperature checks, supply handling, and support for party rentals. Team members must follow safety and health-code standards, wear the proper uniform, and alert management to specified incidents or cash-drawer errors.

Requirements

  • Must be at least 17 years of age.
  • Must be able to work weekends, nights, and holidays.
  • Prior experience operating a cash register and balancing a cash drawer.
  • Ability to communicate in a positive, friendly manner with patrons.
  • Must be able to lift 40 pounds waist high.
  • Must be able to stand for extended periods.
  • Able to enter information on computers.
  • Must comply with safety and health-code standards.
  • Must wear the proper uniform.
  • Must maintain good personal hygiene.

Nice To Haves

  • One year of customer service experience with the general public is preferred.
  • Current Food Handlers Card.
  • CPR/First Aid certified.
  • One or more years of experience in a food service environment.

Responsibilities

  • Assist customers as needed and provide outstanding customer service.
  • Operate an electronic cash register and credit card machine.
  • Perform basic mathematical computations, balance the drawer, and manage daily income.
  • Communicate with the public in a tactful, polite, and friendly manner.
  • Clean dining and concession areas and tables; assist with preparing and serving food; and fill condiment containers.
  • Pick up dishes, glasses, eating utensils, and trash in dining and food and beverage areas.
  • Scrape and rinse dishes, load and operate the dishwasher, and wash dishes, carts, pots, pans, and equipment.
  • Take and record food temperatures to ensure proper temperature controls during food transportation.
  • Assist with unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas.
  • Assist with party rentals, including guest check-in, party supplies and setup, and cleaning cabanas and shelters.
  • Immediately alert management to suspicious persons, intoxicated individuals, adults without children, and other specified incidents.
  • Immediately alert management to cash-drawer mistakes or adjustments.
  • Perform additional tasks assigned by management.
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