Food & Beverage Team Member - Hoover Met Complex

The Sports Facilities Companies•Hoover, AL

About The Position

The Food & Beverage Team Member assists with food and beverage service and concession areas at the Hoover Met Complex, providing quality customer service and consistent products. The role includes serving customers, handling transactions and cash, maintaining clean dining and concession areas, assisting with food preparation and dishwashing, monitoring food temperatures, handling supplies, and supporting party rentals. Team members must follow safety and health code standards, wear the proper uniform, and alert management to specified incidents or cash-drawer issues.

Requirements

Must be at least 17 years of age.
Must be able to work weekends, nights, and holidays.
Prior experience operating a cash register and balancing a cash drawer.
Ability to communicate with patrons in a positive, friendly manner.
Must be able to lift 40 pounds waist high.
Must be able to stand for extended periods.
Ability to enter information on computers.
Must comply with safety and health code standards.
Must maintain good personal hygiene.
Must wear the proper uniform.

Nice To Haves

One year of customer service experience with the general public.
Current Food Handlers Card.
CPR/First Aid certification.
At least one year of experience in a food service environment.

Responsibilities

Assist customers as needed and provide outstanding customer service.
Operate an electronic cash register and credit card machine.
Perform basic mathematical computations.
Balance the drawer and manage daily income.
Communicate with the public in a tactful, polite, and friendly manner.
Clean dining and concession areas and tables; assist in preparing and serving food items; and fill condiment containers.
Pick up dishes, glasses, eating utensils, and trash in dining and food and beverage areas.
Scrape and rinse dishes, load and operate the dishwasher, and wash dishes, carts, pots, pans, and equipment.
Take and record food temperatures to ensure proper temperature controls during food transportation.
Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas.
Assist with party rentals, including guest check-in, party supplies and setup, and cleaning cabanas and shelters.
Alert management immediately to suspicious persons, intoxicated individuals, adults with no children, and other specified incidents.
Alert management immediately regarding mistakes or adjustments to the cash drawer.
Perform additional tasks assigned by management.