Third Keyholder

Family Dollar•McKee, KY

4d•Onsite

About The Position

The Third Keyholder provides customer service by greeting customers, helping them select and locate merchandise, answering questions, addressing concerns, and completing sales transactions. The role supports daily store operations, including maintaining inventory, receiving and stocking merchandise, replenishing shelves, and keeping the store clean and well presented. The Third Keyholder may guide team members on operating practices and procedures and assists with asset protection through an active store presence and customer service. When the Store Manager or Assistant Store Manager is absent, the Third Keyholder may open or close the store, oversee store conditions, assist cashiers, and handle related recordkeeping and cash register deposits and receipts. The position requires availability for flexible scheduling, including days, evenings, weekends, and holidays, and may involve lifting and other physical activities.

Requirements

Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
May be required to regularly lift up to 40 pounds and occasionally up to 55 pounds from floor level to above shoulder height, with or without reasonable accommodation.
Adequate fitness to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Ability to read, interpret, and explain operational directives to others.
High school completion or equivalent is preferred.

Nice To Haves

Management experience in retail, grocery, or drug store environments.

Responsibilities

Provide guidance to store team members on Family Dollar operating practices and procedures, as directed by the Store Manager, and explain applicable standards and procedures.
Greet, assist, and thank customers; answer questions and resolve inquiries and concerns.
Handle customer situations with the best interests of both the customer and the Company in mind.
Support sales through suggestive selling, promotion awareness, and recommending add-on items.
Maintain a clean, well-stocked store and a positive image with internal customers, external customers, and the community.
Accurately handle customer funds and process transactions using the POS system.
Assist with unloading deliveries, organizing merchandise, moving stock from the stockroom to the store, stocking shelves, and recovering merchandise.
Support asset protection by maintaining a presence in the store and providing excellent customer service.
In the absence of the Store Manager or Assistant Store Manager, perform opening or closing duties, provide operational assistance to cashiers, and maintain records and cash register deposits and receipts.
Complete Position Based Training on time and follow Company policies and procedures.
Perform other duties as assigned.