Third Keyholder

Family Dollar•Chattanooga, TN

2d•Onsite

About The Position

The Third Keyholder provides customer service and supports store operations, including assisting the Store Manager with daily activities, maintaining accurate inventory, supporting deliveries and replenishment, and keeping the store clean and presentable. When the Store Manager or Assistant Store Manager is absent, the Third Keyholder may open or close the store, oversee store conditions, and provide operational assistance. The role may also provide guidance to team members on company practices and procedures. The position requires a flexible schedule that may include days, evenings, weekends, and holidays. It may require regularly lifting up to 40 pounds and occasionally up to 55 pounds, along with frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation. High school completion or equivalent is preferred, as is management experience in a retail, grocery, or drug store environment.

Requirements

Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to regularly lift up to 40 pounds and occasionally up to 55 pounds, and meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Ability to read, interpret, and explain operational directives to others.
Follow Company policies and procedures.

Nice To Haves

Completion of high school or equivalent.
Management experience in retail, grocery, or drug store environments.

Responsibilities

Provide guidance to store team members on Family Dollar operating practices and procedures, and communicate and explain applicable standards.
Greet, assist, and thank customers; answer questions and resolve customer inquiries and concerns.
Handle situations with the best interests of both the customer and the Company in mind.
Build average basket transactions and store sales through suggestive selling, promotion awareness, and add-on recommendations.
Maintain a clean, well-stocked store and a positive image toward customers, team members, and the community.
Accurately handle customer funds and process transactions using the POS system.
Assist with unloading deliveries, organizing and transferring merchandise, stocking shelves, and recovering merchandise in the store.
Support asset protection by maintaining a presence in the store and providing excellent customer service.
In the absence of the Store Manager or Assistant Store Manager, perform opening or closing duties, assist cashiers, and maintain records and cash register deposits or receipts.
Complete position-based training on time.
Follow Company policies and procedures.
Perform other duties as assigned.