Third Keyholder

Family Dollar•Ellaville, GA

5d•Onsite

About The Position

The Third Keyholder provides customer service and supports store operations. The role assists the Store Manager with daily activities, inventory accuracy, deliveries, replenishment, and store cleanliness and appearance. When the Store Manager or Assistant Store Manager is absent, the Third Keyholder may open or close the store, oversee store conditions, and provide operational assistance. The position also provides guidance to team members on operating practices and procedures at the direction of the Store Manager.

Requirements

Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
May be required to regularly lift up to 40 pounds and occasionally up to 55 pounds from floor level to above shoulder height.
Adequate fitness to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Ability to read, interpret, and explain operational directives to others.

Nice To Haves

Completion of high school or equivalent is preferred.
Management experience in retail, grocery, or drug store environments is preferred.

Responsibilities

Greet, assist, and thank customers; help them select and locate merchandise; answer questions and resolve inquiries and concerns.
Handle customer situations in the best interests of both the customer and the Company.
Increase average basket transactions and store sales through suggestive selling, promotion awareness, and add-on recommendations.
Maintain a clean, well-stocked store and a positive image with internal and external customers and the community.
Accurately handle customer funds and process transactions using the POS system.
Assist with unloading deliveries, organizing and transferring merchandise, stocking shelves, and recovering merchandise in the store.
Support asset protection by maintaining a presence in the store and providing excellent customer service.
At the Store Manager’s direction, guide team members on Family Dollar operating practices and procedures and communicate those standards effectively.
In the absence of the Store Manager or Assistant Store Manager, perform opening or closing duties, assist cashiers, maintain records, and handle cash register deposits and receipts.
Complete Position Based Training on time and follow Company policies and procedures.
Perform other duties as assigned.