Third Keyholder

Family Dollar•Denton, TX

4d•Onsite

About The Position

The Third Keyholder provides exceptional customer service by greeting customers, helping them select and locate merchandise, answering questions, resolving concerns, and completing sales transactions. The role supports store operations by assisting the Store Manager with daily activities, maintaining accurate inventory, helping with deliveries and replenishment, and keeping the store clean and presentable. When the Store Manager or Assistant Store Manager is absent, the Third Keyholder may open or close the store, oversee store conditions, and provide operational assistance. The position also helps guide team members on company operating practices, supports sales through suggestive selling and promotion of add-on items, handles customer funds through the POS system, assists with asset protection, and completes required training while following company policies and procedures. Other duties may be assigned. The position is part-time and based at 100 Maple St, Denton, Texas 76201-6826.

Requirements

Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
May be required to regularly lift up to 40 pounds and occasionally up to 55 pounds from floor level to above shoulder height.
Adequate fitness to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Ability to read, interpret, and explain operational directives to others.

Nice To Haves

Completion of high school or equivalent is preferred.
Management experience in retail, grocery, or drug store environments is preferred.

Responsibilities

Provide guidance to store team members on Family Dollar operating practices and procedures, as directed by the Store Manager.
Greet, assist, and thank customers; answer questions and resolve inquiries and concerns.
Handle customer situations with the interests of both the customer and the Company in mind.
Encourage sales through suggestive selling, promotional-item recommendations, and add-on items.
Maintain a clean, well-stocked store and a positive image with customers, team members, and the community.
Accurately handle customer funds and process transactions using the POS system.
Assist with unloading deliveries, organizing and transferring merchandise, stocking shelves, and recovering merchandise.
Support asset protection by maintaining a presence in the store and providing excellent customer service.
In the absence of the Store Manager or Assistant Store Manager, assist with opening and closing, cashier operations, record keeping, and cash register deposits and receipts.
Complete Position Based Training on time and follow Company Policies and Procedures.
Perform other duties as assigned.