Third Key Holder- Second Assistant

SPECS FAMILY PARTNERS LTD•Fort Worth, TX

47d•$17 - $18•Onsite

About The Position

The Third Key Holder supports the Store Manager and Assistant Store Manager in achieving store objectives, including maximizing sales, ensuring team member productivity, assisting with payroll controls, and driving store profitability. The role directly supervises hourly and other non-management team members and assists throughout the store as needed, with proficiency in store operations. It is a full-time position, typically working 38 or more hours per week, with availability required during all business hours according to business needs. Schedules may vary week to week. The position requires maintaining a valid TABC Beverage Sellers Permit and, in some cases, a Food Handlers or Food Managers Permit. The employer pays for up to three hours of time spent completing the TABC course, while deducting the $8 course cost from the employee's paycheck.

Requirements

Must be over 21 years old to work at Spec's.
Previous supervisory experience or completion of the MIT program is required.
Maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers or Food Managers Permit may also be required in some cases.
Ability to read, analyze, and interpret general business information, including emails, business journals, and governmental regulations.
Ability to write effectively for business purposes and present information and respond to questions from guests, team members, and support staff.
Ability to perform arithmetic with whole numbers, fractions, and decimals and calculate figures such as discounts and percentages.
Responsible, reliable, and committed to providing extraordinary service; patient, friendly, outgoing, self-starting, and able to complete assignments promptly.
Ability to solve practical workplace issues, interpret written, oral, or electronic instructions, define problems, collect data, establish facts, and draw valid conclusions.
Availability that is unlimited or minimally limited during all business hours; work schedules are based on business needs and may vary week to week.
Ability to meet the physical demands of the job, including regularly standing, walking, and bending; using arms, hands, and fingers to handle, reach, and lift; climbing and balancing; talking and hearing; lifting up to 50 pounds regularly and up to 100 pounds or more occasionally; and pushing or pulling 50–100 pounds or more occasionally.
Required vision abilities include close and distance vision, depth perception, and the ability to adjust focus.
Physical attendance according to the schedule set by the Store Manager and District Manager.

Nice To Haves

Retail sales management experience.
An associate degree or higher.
Bilingual skills.

Responsibilities

Demonstrate the company mission statement and core values, and maintain the required uniform standard.
Carry keys and alarm codes; open and close the store; arm and disarm the alarm; respond to after-hours alarm calls; and keep codes confidential.
Manage bank deposits and balance the safe.
Respond to emails and phone calls as required.
Motivate team members and model expected guest-service behaviors.
Demonstrate proficiency in store operations, including receiving, cashiering, stocking, sales, and paperwork.
Perform store duties as needed to address staffing needs and follow the job description for the role being filled.
Properly use and maintain computers, registers, and scanner equipment.
Train team members on operational duties, job functions, and TABC compliance.
Promote a cooperative working environment, communicate performance expectations and accountability, and support staff development.
Assist sales staff and cashiers with sales, including complicated or unusual transactions.
Resolve guest complaints and concerns courteously, involving the Store Manager or District Manager when needed.
Assist guests with product suggestions, focusing on in-house brands when appropriate.
Supervise cashiers and review till reconciliations for accuracy, including cash and other media.
Remain available at the front end to perform keyholder functions, including cash drops.
Ensure cashiers' daily transaction records are prepared accurately.
Work with the Store Manager and Assistant Store Manager to create schedules and assign team tasks.
Work with Loss Prevention to train and model safety and security expectations.
Immediately document and report workplace injuries and report theft.
Walk the store daily to review pricing and price tags, ensure shelves are clean and dusted, and address trip hazards.
Maintain and assign cleaning schedules at the Store Manager's discretion.
Assist with hiring using the Human Capital Management system.
Assist the Store Manager with discipline, with District Manager and Human Resources guidance as needed.
Assign team members inventory-preparation tasks, prepare for inventory, and assist with the inventory process.
Review receiving paperwork for accuracy before submitting it to Accounts Payable.
Research and resolve paperwork and document discrepancies, including inventory and payroll issues.
Communicate with store support departments as needed, including buyers, reconciliation, Human Resources, Loss Prevention, and IT.
Support the Store Manager in ensuring compliance with hours for full-time and part-time team members.
Avoid conversations with coworkers when guests are present and limit personal cell-phone use on the sales floor to work-related activities.
Carry out directives from the Assistant Store Manager, Store Manager, and District Manager; complete responsibilities carefully and with attention to detail.
Practice teamwork, manage time, prioritize tasks, and manage stress in a fast-paced environment.
Follow company and OSHA safety regulations and complete other assigned projects and tasks.
Maintain required attendance and timeliness.
Supervise hourly staff in day-to-day activities, including training, directing work, addressing complaints, and resolving problems with Store Manager or District Manager input when necessary.