Third Key Holder- Second Assistant (83573)

Specs Family Partners•Arlington, TX

About The Position

The Third Key Holder- Second Assistant supports the Store Manager and Assistant Store Manager in achieving store objectives, including maximizing sales, team-member productivity, payroll controls, and profitability. The role directly supervises hourly and other non-management team members, including sales staff, stockers, cashiers, and receivers, and assists throughout the store as needed. The position requires proficiency in store operations, guest service, team leadership, and keyholder duties, including opening and closing the store and responding to after-hours alarm calls. This full-time position is typically scheduled for 38 or more hours per week and requires unlimited or minimally limited availability during business hours. Schedules may vary according to business needs. The role involves regular standing, walking, bending, lifting, and other physical activity, as well as possible exposure to outside weather conditions. The work environment is described as fun and positive, with a usually moderate noise level.

Requirements

Must be over 21 years old to work at Spec’s.
Previous supervisory experience or completion of the MIT program is required.
Must maintain a valid TABC Beverage Sellers Permit.
A valid Food Handlers or Food Managers Permit may be required in some cases.
Ability to read, analyze, and interpret general business information, emails, business journals, and governmental regulations.
Ability to write effectively for business purposes and present information and respond to questions from guests, team members, and support staff.
Ability to perform basic arithmetic and calculate amounts such as discounts and percentages.
Responsible, reliable, and committed to providing extraordinary service; patience, friendliness, and an outgoing personality are needed.
Self-starter with a strong work ethic who completes assignments promptly and seeks additional tasks.
Ability to solve practical workplace problems, interpret written, oral, or electronic instructions, define problems, collect data, establish facts, and draw valid conclusions.
Ability to stand, walk, bend, climb, balance, talk, hear, and use arms, hands, and fingers to feel, handle, reach, and lift.
Ability to lift or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper techniques and tools, and to push or pull 50–100 pounds or more occasionally.
Vision abilities including close vision, distance vision, depth perception, and adjusting focus.
Must attend work physically according to a schedule that may vary week to week based on business needs.
Must have unlimited or minimally limited availability during all business hours.
Must not work outside scheduled hours without District Manager approval; off-the-clock work is prohibited.

Nice To Haves

Retail sales management experience.
An associate degree or higher.
Bilingual skills.

Responsibilities

Demonstrate the company mission statement and core values and maintain the required uniform standard.
Carry store keys and alarm codes; open and close the store, arm and disarm the alarm system, and respond to after-hours alarm calls according to procedure.
Keep assigned codes confidential and maintain possession of keys.
Manage bank deposits and balance the safe.
Respond to emails and phone calls as required.
Promote guest-service standards by motivating team members and modeling expected service behaviors.
Perform and support store operations, including receiving, cashiering, stocking, sales, and paperwork, and take on other store duties as staffing requires.
Properly use and maintain computers, registers, and scanner equipment.
Train team members in operational disciplines, job functions, and TABC compliance.
Maintain cooperative working relationships, communicate performance expectations and accountability, and support staff development.
Assist sales staff and cashiers with transactions, including complicated or extraordinary sales.
Resolve guest complaints courteously and respectfully, involving the Store Manager or District Manager when needed.
Assist guests with product suggestions, focusing on in-house brands when appropriate.
Supervise cashiers and check till reconciliations for accuracy, including cash and other media.
Remain available to the front end to perform keyholder functions, including cash drops.
Ensure cashiers’ daily transaction records are prepared accurately.
Work with the Store Manager and Assistant Store Manager to create schedules and assign team tasks.
Work with Loss Prevention to train and model safety and security expectations.
Document and report workplace injuries and theft promptly and properly.
Walk the store daily to check pricing and price-tag accuracy and legibility, cleanliness, and trip hazards.
Maintain and assign cleaning schedules at the Store Manager’s discretion.
Assist with hiring through the Human Capital Management system.
Assist the Store Manager with discipline, with District Manager and Human Resources guidance as needed.
Assign and assist with inventory preparation, prepare for inventory, and assist with the inventory process.
Review receiving paperwork for accuracy before submission to Accounts Payable.
Research and resolve paperwork and document discrepancies, including inventory and payroll issues.
Communicate with store support departments as needed, including buyers, reconciliation, HR, Loss Prevention, and IT.
Support the Store Manager in ensuring hours compliance for full-time and part-time team members.
Follow workplace expectations regarding guest-facing conversations, personal-cell-phone use, and directives from assistant and store management and the District Manager.
Complete work carefully and attentively; cooperate with others, manage time, prioritize tasks, and handle stress in a fast-paced environment.
Comply with company and OSHA safety regulations and complete other assigned projects and tasks.
Maintain required attendance and timeliness.