Third Key Holder- Second Assistant

SPECS FAMILY PARTNERS LTD•Euless, TX

1d•Onsite

About The Position

The Third Key Holder- Second Assistant supports the Store Manager and Assistant Store Manager in achieving store objectives, including maximizing sales, maintaining team productivity, supporting payroll controls, and driving profitability. The role directly supervises hourly sales staff, stockers, cashiers, receivers, and other non-management team members, while also performing store functions as needed. The position involves keyholder duties such as opening and closing the store, managing alarm access, responding to after-hours alarms, handling bank deposits and the safe, and supporting front-end cash controls. The role also helps deliver guest service, train and develop employees, coordinate schedules and tasks, support hiring and discipline processes, and work with store support departments. Other duties include maintaining store standards and safety, preparing for inventory, reviewing receiving paperwork, resolving records discrepancies, and completing other assigned tasks. This is a full-time position, typically 38 hours per week or more, with availability required during all business hours according to business needs. The work environment is described as fun and positive, with moderate noise and possible exposure to outside weather conditions while serving guests. Regular physical attendance is required, and schedules may vary week to week. The role requires frequent standing, walking, bending, climbing, balancing, and use of the hands and arms, as well as lifting up to 50 pounds regularly and 100 pounds or more occasionally, and pushing or pulling 50–100 pounds or more occasionally.

Requirements

Must be over age 21 to work at Spec's, as stated in the job posting.
Previous supervisory experience or completion of the MIT program is required.
Must maintain a valid TABC Beverage Sellers Permit and, in some cases, a valid Food Handlers or Food Managers Permit.
Must be able to read, analyze, and interpret general business information, including emails, business journals, and government regulations.
Must be able to write effectively for business purposes and present information and respond to questions from guests, team members, and support staff.
Must be able to perform arithmetic with whole numbers, fractions, and decimals and calculate figures such as discounts and percentages.
Must be responsible, reliable, committed to extraordinary service, patient, friendly, outgoing, self-starting, and able to complete assignments promptly.
Must have unlimited or minimally limited availability during all business hours.
Must be able to solve practical workplace issues, interpret written, oral, or electronic instructions, define problems, collect data, establish facts, and draw valid conclusions.
Must be able to perform the listed physical functions, including regular standing, walking, and bending; climbing and balancing; handling and lifting; and occasional lifting of 100 pounds or more and pushing or pulling 50–100 pounds or more.
Must have close and distance vision, depth perception, and the ability to adjust focus.
Must be physically present according to a schedule that may vary based on business needs.

Nice To Haves

Retail sales management experience is preferred.
An associate degree or higher is preferred.
Bilingual skills are a plus.

Responsibilities

Demonstrate the company mission statement and core values and maintain the required uniform standard.
Carry keys and alarm codes; open and close the store, arm and disarm the alarm system, and respond to after-hours alarm calls according to procedure.
Maintain confidentiality of assigned codes and possession of keys.
Manage bank deposits and balance the safe.
Respond to emails and phone calls as required.
Motivate team members and model expected guest-service behaviors.
Perform and demonstrate proficiency in store operations, including receiving, cashiering, stocking, sales, and paperwork.
Perform other store duties as needed based on staffing requirements and the role being filled.
Properly use and maintain computers, registers, and scanner equipment.
Train team members in operational disciplines, job functions, and TABC compliance.
Promote a cooperative and harmonious working environment and positive employee morale and productivity.
Communicate performance expectations, productivity, and accountability to employees, and support their development.
Assist sales staff and cashiers with sales, especially complicated or extraordinary transactions.
Resolve guest complaints and concerns courteously and respectfully, involving the Store Manager or District Manager when needed.
Assist guests with product suggestions, focusing on in-house brands when appropriate.
Supervise cashiers and review till reconciliations for accuracy, including cash and other media.
Remain available at the front end to perform keyholder functions, including cash drops.
Ensure daily transaction records for cashiers are prepared accurately.
Work with the Store Manager and Assistant Store Manager to create schedules and assign tasks.
Work with Loss Prevention to train and model safety and security expectations.
Document and report workplace injuries and theft promptly and properly.
Walk the store daily to review pricing and price-tag accuracy, check that shelves are clean and dusted, and address trip hazards.
Maintain and assign cleaning schedules at the Store Manager's discretion.
Assist with hiring using the Human Capital Management system.
Assist the Store Manager with discipline, with District Manager and Human Resources guidance as needed.
Assign and assist with inventory preparation, prepare for inventory, and assist with inventory processes.
Review receiving paperwork for accuracy before submission to Accounts Payable.
Research and resolve paperwork and document discrepancies, including inventory and payroll issues.
Communicate with support departments as needed, including buyers, reconciliation, HR, Loss Prevention, and IT.
Support compliance with working-hour requirements for full-time and part-time team members.
Avoid coworker conversations when guests are present and limit personal cell phone use on the sales floor to work-related activities.
Carry out directives from the Assistant Store Manager, Store Manager, and District Manager efficiently.
Complete responsibilities carefully and attentively, practice teamwork, manage time, prioritize tasks, and manage stress in a fast-paced environment.
Follow company and OSHA safety regulations and complete other projects and tasks assigned by management.
Maintain required attendance and timeliness.
Supervise hourly staff in daily activities, including training, directing work, addressing complaints, and resolving problems with management input when necessary.
Maintain a valid TABC Beverage Sellers Permit and, where applicable, a valid Food Handlers or Food Managers Permit.