Key Holder Key Holder

ELC Beauty LLC•Plano, TX

About The Position

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store. The Key Holder uses coaching and mentoring skills to lead by example, modelling the behaviors the sales team need to provide inspirational, authentic, and personalized customer service and achieve sales and customer service targets. The role also involves carrying out essential start- and end-of-day cash reconciliation and taking responsibility for opening and closing the store on a rota basis. It is suited to an ambitious self-starter with previous retail experience who is looking for a first supervisory opportunity and a long-term career in prestige beauty. The company offers progressive career opportunities, training and development, and a competitive remuneration and benefits package.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of their right to live and work in the country if invited to attend an interview.

Nice To Haves

  • Previous retail operations experience, including cash reconciliation and opening and closing the store.
  • Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.
  • Lead by example through coaching and mentoring, modelling customer-service behaviors for the sales team.
  • Help the team achieve sales and customer service targets.
  • Carry out start- and end-of-day cash reconciliation.
  • Open and close the store on a rota basis.

Benefits

  • Progressive career opportunities.
  • Training and development.
  • Competitive remuneration and benefits package.
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