Third Key Holder- Second Assistant (83514)

Specs Family Partners•Euless, TX

About The Position

The Third Key Holder- Second Assistant supports the Store Manager and Assistant Store Manager in meeting store objectives, including maximizing sales, ensuring team productivity, assisting with payroll controls, and improving profitability. The role directly supervises hourly sales staff, stockers, cashiers, receivers, and other non-management team members, while also helping across store functions as needed. It includes opening and closing the store, maintaining keyholder and alarm responsibilities, supporting guest service, overseeing front-end cash controls, assisting with scheduling and inventory, and helping train and develop staff. The position requires full-time availability, typically 38 or more hours per week, with availability during all business hours according to business needs. The work environment is described as fun and positive, with possible exposure to outside weather conditions and a usually moderate noise level.

Requirements

Must be over age 21 to work at Spec’s.
Previous supervisory experience or completion of the MIT program is required.
Ability to read, analyze, and interpret general business information, including emails, business journals, and governmental regulations.
Ability to write effectively for business purposes and present information and respond to questions from guests, team members, and support staff.
Ability to perform basic arithmetic and calculate figures such as discounts and percentages.
Responsible, reliable, and committed to providing extraordinary service; patience, friendliness, an outgoing personality, self-direction, and a strong work ethic are needed.
Ability to complete assignments promptly and seek out additional tasks.
Ability to solve practical workplace problems, interpret written, oral, or electronic instructions, define problems, collect data, establish facts, and draw valid conclusions.
Must maintain a valid TABC Beverage Sellers Permit; in some cases, a valid Food Handlers or Food Managers Permit is also required.
Must be available during all business hours with unlimited or minimally limited availability; schedule may vary according to business needs.
Physical ability to stand, walk, bend, climb, balance, talk, hear, handle and reach with arms and hands, lift up to 50 pounds regularly and up to 100 pounds or more occasionally, and push or pull 50–100 pounds or more occasionally.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.
Must attend work according to the schedule established by the Store Manager and District Manager.

Nice To Haves

Retail sales management experience is preferred.
An associate degree or higher is preferred.
Bilingual skills are a plus.

Responsibilities

Demonstrate the company’s mission statement and core values, maintain the required uniform, and follow company and OSHA safety regulations.
Carry keys and alarm codes; open and close the store, arm and disarm the alarm, respond to after-hours alarm calls, and keep keys and codes secure.
Manage bank deposits and balance the safe.
Respond to emails and phone calls as required, and communicate with store support departments as needed.
Drive guest service by motivating team members, modeling service behaviors, assisting guests, recommending products, and resolving guest complaints respectfully.
Perform and demonstrate proficiency in store operations, including receiving, cashiering, stocking, sales, paperwork, and other duties required by store staffing needs.
Properly use and maintain computers, registers, and scanner equipment.
Train team members in operational disciplines, job functions, and TABC compliance; support their ongoing development.
Maintain cooperative working relationships and communicate expectations, performance, productivity, and accountability clearly to employees.
Assist sales staff and cashiers with sales, including complicated or unusual transactions.
Supervise cashiers, review till reconciliations, remain available for keyholder functions such as cash drops, and ensure daily transaction records are prepared accurately.
Work with store management to create schedules and assign tasks; support compliance with full-time and part-time employee hours.
Work with Loss Prevention to train and model safety and security expectations; promptly document workplace injuries and report theft.
Walk the store daily to review pricing and price tags, cleanliness, and trip hazards; maintain and assign cleaning schedules at the Store Manager’s discretion.
Assist with hiring through the Human Capital Management system and with discipline processes, with management, District Manager, or Human Resources guidance as appropriate.
Assign and assist with inventory preparation, prepare for and participate in inventory, verify receiving paperwork, and research and resolve paperwork or document discrepancies, including inventory and payroll issues.
Follow management directives, complete assigned projects, work carefully and cooperatively, prioritize tasks, manage stress in a fast-paced environment, and maintain attendance and timeliness.
Limit personal cell phone use to work-related activities while on the sales floor, avoid coworker conversations when guests are present, and do not work off the clock.
Maintain required permits, including a valid TABC Beverage Sellers Permit and, in some cases, a Food Handlers or Food Managers Permit.