Third Key Holder- Second Assistant

SPECS FAMILY PARTNERS LTD•Irving, TX

7d•Onsite

About The Position

The individuals who perform this job support the Store Manager and Assistant Store Manager in achieving all store objectives including maximizing sales, ensuring team member productivity, assisting in payroll controls, and driving overall profitability in the store. They directly supervise sales staff, stockers, cashiers, receivers, and all other non-management team members. In addition to supervisory duties, they assist as needed throughout the store and are proficient at all in-store functions.

Requirements

Must be over the age of 21
Previous supervisory experience or completion of the MIT program
Ability to read, analyze, and interpret general business information from emails, business journals, and governmental regulations
Effective writing skills for business purposes
Ability to add, subtract, multiply, and divide in whole numbers, fractions, and decimals
Ability to calculate discounts and percentages
Ability to solve practical workplace issues and interpret a variety of instructions
Ability to define problems, collect data, establish facts, and draw valid conclusions
Must maintain a valid TABC Beverage Sellers Permit
Must maintain a valid Food Handlers or Food Managers Permit in some cases
Ability to lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally
Ability to push and/or pull 50-100 pounds or more occasionally

Nice To Haves

Retail sales management experience
Associate degree or higher
Bilingual skills

Responsibilities

Know and actively demonstrate, daily, our Company Mission Statement and Core Values.
Maintain uniform standard, as detailed in the Employee Manual, for all worked hours.
Carry keys and alarm codes; open and close the store, arm and disarm the alarm system.
Respond to after-hours alarm calls and follow the appropriate procedure based on the situation.
Maintain confidentiality of assigned codes and possession of keys at all times.
Manage bank deposits and balance safe.
Respond to emails and phone calls as required.
Drive guest service standards by motivating team members and modeling expected service behaviors.
Demonstrate proficiency in all operational disciplines including but not limited to, receiving, cashiering, stocking, sales, and paperwork expectations.
Perform any job duties in the store when needed or required by staffing needs.
Properly use and maintain computers, registers, and scanner equipment.
Train team members on all operational disciplines including, but not limited to, job functions and TABC compliance.
Maintain a favorable working relationship with all employees to promote a cooperative and harmonious working environment.
Communicate clearly and directly with employees concerning performance expectations, productivity, and accountability.
Seek to continually develop staff.
Assist sales staff and cashiers on completing sales.
Resolve guest complaints and concerns with courtesy and respect.
Assist guests as needed, advising them with product suggestions.
Supervise cashiers and review till reconciliation for accuracy.
Ensure accurate preparation of daily transaction record for cashiers.
Work with Store Manager and Assistant Store Manager to create schedules and assign specific tasks to team members.
Work with Loss Prevention to train and model safety and security expectations for all team members.
Immediately and properly document and report workplace injuries and instances of theft.
Walk store daily to review pricing, verify price tags, ensure shelves are dusted/cleaned, and address trip hazards.
Maintain and assign monthly/weekly/daily cleaning schedule for the store.
Assist in the hiring process using our Human Capital Management (HCM) system.
Assist Store Manager in application of discipline.
Assist and assign team members tasks for inventory preparation and assist in the inventory process.
Review and verify accuracy of all receiving paperwork prior to submission to AP.
Research and resolve paperwork and document discrepancies such as inventory and payroll issues.
Communicate with store support departments as needed.
Support Store Manager by ensuring hours compliance for full- and part-time team members.