Third Key Holder- Second Assistant - Retail Key Holder

SPECS FAMILY PARTNERS LTD • Dallas, TX

147d • Onsite

About The Position

The Third Key Holder- Second Assistant supports the Store Manager and Assistant Store Manager in achieving store objectives, including maximizing sales, ensuring team member productivity, assisting with payroll controls, and driving profitability. The role directly supervises hourly sales staff, stockers, cashiers, receivers, and other non-management team members while assisting throughout the store and maintaining proficiency in all store functions.

This full-time position is typically 38 hours per week or more and requires unlimited or minimally limited availability during all business hours. The employee carries keys and alarm codes, opens and closes the store, manages deposits and safe balancing, and responds to after-hours alarm calls. The role also supports guest service, staff training and development, scheduling, hiring, inventory, paperwork, loss prevention, safety, and store operations. Attendance and timeliness are required; hours are scheduled according to business needs.

The work is performed in a retail store environment that may involve exposure to outside weather conditions and usually has moderate noise. Regular standing, walking, bending, climbing, balancing, handling and lifting are required. The position may require lifting up to 50 pounds regularly and up to 100 pounds or more occasionally, as well as pushing or pulling 50–100 pounds or more occasionally. Reasonable accommodations may be made for individuals who need them to perform the essential functions.

Requirements

• Must be over 21 years of age to work at Spec’s, as stated in the posting.
• Previous supervisory experience or completion of the MIT program is required.
• Must maintain a valid TABC Beverage Sellers Permit; in some cases, a valid Food Handlers or Food Managers Permit is also required.
• Must be able to read, analyze, and interpret general business information, emails, business journals, and governmental regulations; write for business purposes; and effectively present information and respond to questions.
• Must be able to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate figures such as discounts and percentages.
• Must be responsible, reliable, committed to extraordinary service, patient, friendly, outgoing, self-starting, and able to complete assignments promptly and seek additional tasks.
• Must be able to solve practical workplace issues, interpret written, oral, or electronic instructions, define problems, collect data, establish facts, and draw valid conclusions.
• Must have unlimited or minimally limited availability during all business hours; schedules vary with business needs.
• Must be able to perform the described physical demands, including regular standing, walking, bending, climbing, balancing, reaching, handling, lifting, pushing, and pulling; communicate with and hear team members and guests; and meet the stated vision requirements.
• Attendance and timeliness are required.

Nice To Haves

• Retail sales management experience is preferred.
• An associate degree or higher is preferred.
• Bilingual skills are a plus.

Responsibilities

• Demonstrate the company mission statement and core values, and maintain the required uniform standard.
• Carry keys and alarm codes; open and close the store; arm and disarm the alarm system; respond to after-hours alarm calls; and maintain the confidentiality of codes and keys.
• Manage bank deposits and balance the safe.
• Respond to emails and phone calls as required.
• Promote guest service by motivating team members and modeling expected service behaviors.
• Perform and demonstrate proficiency in store operations, including receiving, cashiering, stocking, sales, paperwork, and other duties as needed.
• Properly use and maintain computers, registers, and scanner equipment.
• Train team members in operational disciplines, job functions, and TABC compliance; support staff development and maintain a cooperative working environment.
• Communicate performance expectations, productivity, and accountability to employees.
• Assist sales staff and cashiers with sales, including complicated or unusual transactions; assist guests with product suggestions and resolve complaints courteously, escalating concerns when needed.
• Supervise cashiers and review till reconciliations, cash and other media, cash drops, and daily transaction records for accuracy.
• Work with the Store Manager and Assistant Store Manager to create schedules and assign team tasks.
• Work with Loss Prevention to train and model safety and security expectations; document and report workplace injuries and theft promptly.
• Walk the store daily to review pricing, price tags, cleanliness, and trip hazards; maintain and assign cleaning schedules at the Store Manager’s discretion.
• Assist with hiring through the Human Capital Management system and with disciplinary processes as directed, involving the appropriate managers and Human Resources as needed.
• Assign and assist with inventory preparation, prepare for inventory, and assist with the inventory process.
• Review receiving paperwork for accuracy before submission to Accounts Payable; research and resolve paperwork and document discrepancies, including inventory and payroll issues.
• Communicate with store support departments as needed, including buyers, reconciliation, Human Resources, Loss Prevention, and IT.
• Support compliance with scheduled hours for full- and part-time team members.
• Follow management directives, complete work carefully and on time, prioritize tasks, manage stress in a fast-paced environment, and practice teamwork.
• Follow company and OSHA safety regulations and complete other assigned projects and tasks, which may include cleaning the restroom.
• Maintain required attendance and timeliness.

Benefits

• The company will pay for up to three hours spent completing the TABC course; the course costs $8, which will be deducted from the employee’s paycheck.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed