Therapy Development Representative - Kansas City

Inspire Medical Systems Inc.•Kansas City, MO

About The Position

The Therapy Development Representative drives awareness of Inspire therapy by educating healthcare providers in the community, with the goal of growing the patient pipeline and conversion to therapy. The role reports to the Regional Manager and collaborates with Territory Managers to support pipeline growth and business initiatives. The representative develops provider confidence in Inspire therapy, grows referral channels, supports community education, and identifies market opportunities and referral gaps. The position also includes customer and CRM management, collaboration with Territory Managers, and clinical and operational exposure. Clinical coverage may be provided as needed, secondary to referral-development responsibilities. The role requires travel within the territory or region, including overnight travel as needed.

Requirements

  • Bachelor’s degree and at least 2 years of pharmaceutical, healthcare, or medical device sales experience; alternatively, at least 4 years of sales experience in those industries without a bachelor’s degree, or 2 years of experience working directly with Inspire Medical Systems therapy in a clinical setting.
  • Ability to travel within the territory or region, including overnight travel, as needed.
  • Valid driver’s license, proof of insurance, and/or reliable transportation to travel to hospitals, clinics, and customer sites.
  • Ability to lift and move materials or equipment weighing up to 40 pounds and routinely stand, sit, bend, and reach, with or without reasonable accommodation.

Nice To Haves

  • Referral development or market development experience.
  • Territory support or account management experience.
  • Clinical experience supporting healthcare providers.
  • Excellent communication, negotiation, and relationship-building skills.
  • Demonstrated presentation skills.
  • Business acumen.
  • Proficiency in Microsoft Office Suite and CRM tools.
  • Willingness to relocate for advancement opportunities.

Responsibilities

  • Plan and execute weekly customer-targeting sequences.
  • Educate primary care, internal medicine, cardiology, and other providers who treat or manage patients with obstructive sleep apnea.
  • Execute referral-channel growth initiatives to increase patient identification and therapy adoption.
  • Support monthly community education programs and awareness events.
  • Partner with Territory Managers to expand physician engagement and practice growth opportunities, including local peer-to-peer events.
  • Conduct market assessments to identify growth opportunities and referral gaps.
  • Support Territory Managers in growing territory pipeline and increasing pipeline conversion.
  • Communicate weekly with aligned Territory Managers.
  • Log customer engagements and create new physician profiles in CRM.
  • Transition customers from unaware to advocacy belief.
  • Provide clinical coverage as needed, secondary to referral-development responsibilities.
  • Develop an understanding of implant, patient pathways, and therapy delivery processes.
  • Maintain compliance with quality system requirements and field reporting obligations.
  • Understand and articulate clinical and outcomes data to the referral community.
  • Complete training requirements for therapy activation and implant procedures when directed by the Area Vice President and Regional Manager.

Benefits

  • Multiple health insurance plan options.
  • Employer contributions to Health Savings Account.
  • Dental, vision, life, and disability benefits.
  • 401(k) plan with employer match.
  • Identity protection.
  • Flexible time off.
  • Tuition reimbursement.
  • Employee Assistance Program.
  • Opportunity to participate in equity awards and the Employee Stock Purchase Program.
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