Therapeutic Area Manager (TAM), NeuroImmunology and Immunology - DC/Baltimore Ecosystem

Genentech • Baltimore, MD

17h • $137,500 - $255,300 • Onsite

About The Position

Genentech is hiring Therapeutic Area Managers for Neuroimmunology and Immunology in the DC/Baltimore ecosystem. This field-based role works directly with healthcare providers, clinical teams, and health systems to deliver healthcare solutions within a local ecosystem model. The manager identifies community-level needs, supports clinical education, and helps expand access to therapies.

The role engages healthcare providers and multidisciplinary account teams with role-approved clinical data, on-label disease education, and therapeutic value. It addresses operational barriers to patient care, including payer coverage, distribution, acquisition, reimbursement pathways, and patient assistance programs. The manager develops and executes local ecosystem business plans, uses digital and omnichannel tools to support customer interactions, and shares field insights with internal partners. The role also collaborates with account partners to coordinate customer needs and follows applicable compliance requirements and Genentech Operating Principles.

This position is field-based and requires candidates to live within the DC/Baltimore ecosystem. Overnight travel may be required, along with significant driving in a company-provided or personal vehicle and prolonged periods of sitting. No relocation benefits are available. The stated salary range for the Washington, DC primary location is $137,500 to $255,300, with potential incentive compensation based on the applicable plan. The role qualifies for company benefits.

Requirements

• Bachelor’s degree at minimum.
• At least 6 years of experience in healthcare, pharmaceuticals, or adjacent industries, including direct engagement with patients, healthcare providers, payers, health systems, or life sciences organizations.
• Established history of coaching, mentoring, and elevating peer performance in a team environment.
• Resilience and agility in dynamic, evolving environments, with the ability to independently solve complex customer problems.
• Must live within the DC/Baltimore ecosystem.
• Ability to meet the driving requirements of the field-based role.

Nice To Haves

• Previous NeuroImmunology experience.
• Sales experience engaging healthcare providers, ideally representing multiple products in complex specialty clinic or healthcare system environments.
• Prior account management experience.
• Deep knowledge of specialty market access, Buy-and-Bill mechanics, Part B/Part D reimbursement dynamics, and specialty pharmacy fulfillment.
• Track record of launching high-science portfolios or complex clinical products.
• Ability to quickly learn new disease states and explain complex clinical data and scientific mechanisms of action to specialist physicians.
• Cross-functional life sciences experience navigating stakeholders such as integrated health systems, hospitals, and clinical networks.
• Record of achieving financial and quantitative targets as well as qualitative goals.
• Proficiency in resolving healthcare product delivery issues, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies.
• Advanced clinical credential such as RN, BSN, Advanced Practice Nurse/APN, PharmD, or equivalent clinical background.

Responsibilities

• Engage healthcare providers and multidisciplinary account teams to communicate role-approved clinical data, on-label disease education, and therapeutic value.
• Identify and resolve operational barriers to patient care, including issues involving payer coverage, distribution, acquisition, reimbursement pathways, and patient assistance programs.
• Develop, tailor, and execute local ecosystem business plans to drive clinical demand, advance health equity, and achieve organizational milestones.
• Use digital capabilities and omnichannel tools to deliver personalized customer interactions across accounts.
• Synthesize and share actionable field insights with cross-functional partners to inform regional and national brand strategy.
• Collaborate with internal account partners to triage specialized customer needs and provide an integrated customer experience.
• Comply with applicable regulations and Genentech Operating Principles.
• Perform significant driving as part of the role; overnight travel may be required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior