About The Position

Genentech is hiring a field-based Therapeutic Area Manager (TAM) for its Respiratory/Immunology business in the Michigan ecosystem. The TAM works directly with healthcare providers, clinical teams, health systems, and multidisciplinary account teams to communicate role-approved clinical data, on-label disease education, and therapeutic value. The role identifies community-level needs, supports access to therapies, and contributes to patient care by addressing operational barriers involving payer coverage, product distribution and acquisition, reimbursement pathways, and patient assistance programs. The TAM develops and executes local ecosystem business plans, including initiatives to advance health equity for diverse and underserved populations and achieve organizational milestones. The role uses digital and omnichannel capabilities for personalized customer interactions, shares actionable field insights with internal partners, and collaborates with account partners to coordinate customer needs. The position requires adherence to compliance regulations and Genentech Operating Principles. The territory covers Eastern and Central Michigan; candidates based in the Eastern Michigan/Detroit area are preferred. This is a field-based role requiring significant driving in a company-provided or personal vehicle, prolonged periods of sitting, and potentially overnight travel. No relocation benefits are available. Compensation is a salary range of $137,500–$255,300, with eligibility for incentive compensation. The role qualifies for company benefits detailed via a link in the posting.

Requirements

  • Bachelor’s degree at minimum.
  • At least 6 years of experience in healthcare, pharmaceuticals, or adjacent industries, including direct engagement with patients, healthcare providers, payers, health systems, or life sciences organizations.
  • Established record of coaching, mentoring, and elevating peer performance in a team environment.
  • Resilience and agility in dynamic, evolving environments, with the ability to independently solve complex customer problems.
  • Ability to meet the role’s field-based travel and driving duties; significant driving and prolonged sitting are essential duties.
  • Adherence to applicable compliance regulations and professional standards.

Nice To Haves

  • Previous experience in Immunology or Respiratory.
  • Healthcare-provider sales experience, ideally representing multiple products and working in complex specialty clinic or health system environments.
  • Prior account management experience.
  • Deep knowledge of specialty market access, Buy-and-Bill mechanics, Part B/Part D reimbursement dynamics, and specialty pharmacy fulfillment.
  • A record of successfully launching high-science portfolios or complex clinical products.
  • Ability to learn new disease states quickly and explain complex clinical data and mechanisms of action to specialist physicians.
  • Cross-functional life sciences experience navigating integrated health systems, hospitals, and clinical networks.
  • A record of achieving financial and quantitative targets as well as qualitative goals.
  • Proficiency in resolving operational issues related to healthcare product delivery, including reimbursement and supply, while maintaining compliance with laws, codes, and company policies.
  • Advanced clinical credential or equivalent clinical background, such as RN, BSN, Advanced Practice Nurse/APN, or PharmD.
  • Living in the Eastern Michigan/Detroit area.

Responsibilities

  • Engage with healthcare providers and multidisciplinary account teams to communicate role-approved clinical data, on-label disease education, and therapeutic value.
  • Identify and resolve operational barriers to patient care, including issues involving payer coverage, distribution, acquisition, reimbursement pathways, and patient assistance programs.
  • Develop, tailor, and execute local ecosystem business plans to drive clinical demand, advance health equity, and achieve organizational milestones.
  • Use digital capabilities and omnichannel tools to provide personalized, customer-centric interactions across accounts.
  • Synthesize and share actionable field insights with cross-functional partners to inform regional and national brand strategy.
  • Collaborate with internal account partners to triage specialized customer needs and provide an integrated customer experience.
  • Adhere to compliance regulations and Genentech Operating Principles.
  • Drive extensively for field duties and travel overnight when required.
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