Therapeutic Area Manager (TAM), NeuroImmunology - DC/Baltimore Ecosystem

Genentech • Baltimore, DC

2d • Onsite

About The Position

Genentech is hiring a field-based Therapeutic Area Manager for its NeuroImmunology DC/Baltimore ecosystem. The TAM works with healthcare providers, clinical teams, health systems, and multidisciplinary account teams to deliver role-approved clinical data, on-label disease education, and information about therapeutic value. The role identifies community-level needs, supports clinical education, and works to expand patient access to therapies.

The TAM addresses operational barriers to care, including payer coverage, product distribution and acquisition, reimbursement pathways, and patient assistance programs. The role develops and executes local ecosystem business plans, uses digital and omnichannel tools to provide personalized customer interactions, and shares field insights with internal partners to inform regional and national brand strategy. The TAM also coordinates with account partners to respond to specialized customer needs and must comply with applicable regulations and Genentech Operating Principles.

Candidates must live within the DC/Baltimore ecosystem; relocation benefits are not available. This is a field-based role that may require overnight travel, significant driving in a company-provided or personal vehicle, and prolonged periods of sitting. The position is eligible for incentive compensation and benefits.

Requirements

• Bachelor’s degree or higher.
• At least 6 years of experience in healthcare, pharmaceuticals, or adjacent industries, including direct engagement with patients, healthcare providers, payers, health systems, or life sciences organizations.
• Established history of coaching, mentoring, and elevating peer performance within a team environment.
• Resilience and agility in dynamic environments, with the ability to independently solve complex customer problems.
• Must live within the DC/Baltimore ecosystem.
• Ability to meet the field role’s driving and prolonged-sitting requirements.

Nice To Haves

• Previous NeuroImmunology experience.
• Healthcare provider sales experience, ideally representing multiple products and working in complex specialty clinic or healthcare system environments.
• Account Management experience.
• Deep knowledge of specialty market access, Buy-and-Bill mechanics, Part B/Part D reimbursement dynamics, and specialty pharmacy fulfillment.
• Track record of launching high-science portfolios or complex clinical products.
• Ability to learn new disease states quickly and explain complex clinical data and mechanisms of action to specialist physicians.
• Cross-functional life sciences experience navigating integrated health systems, hospitals, and clinical networks.
• Track record of achieving financial and quantitative targets as well as qualitative goals.
• Proficiency in addressing healthcare product delivery issues, including reimbursement and supply, while maintaining compliance with laws, codes, and company policies.
• Advanced clinical credential or background, such as RN, BSN, Advanced Practice Nurse/APN, or PharmD.

Responsibilities

• Engage with healthcare providers and multidisciplinary account teams to communicate role-approved clinical data, on-label disease education, and therapeutic value.
• Identify and address operational barriers to patient care, including payer coverage, distribution, acquisition, reimbursement pathways, and patient assistance programs.
• Develop, tailor, and execute local ecosystem business plans that drive clinical demand, advance health equity, and achieve organizational milestones.
• Use digital capabilities and omnichannel tools to deliver personalized, customer-centric interactions across accounts.
• Synthesize and share actionable field insights with cross-functional partners to inform regional and national brand strategy.
• Collaborate with internal account partners to triage specialized customer needs and provide an integrated customer experience.
• Adhere to compliance regulations and Genentech Operating Principles.
• Drive as needed for field responsibilities; the company may check the employee’s motor vehicle record.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level