Therapeutic Area Manager, NeuroImmunology - South TX Ecosystem

Roche•South San Francisco, CA
•$137,500 - $255,300•Onsite

About The Position

Genentech is hiring a field-based Therapeutic Area Manager (TAM) to serve healthcare providers, clinical teams, and health systems within the South Texas ecosystem, covering Houston South to the Rio Grande Valley. This individual-contributor role focuses on NeuroImmunology and on delivering clinical education, improving access to therapies, and addressing community-level patient care needs. The TAM communicates role-approved clinical data, on-label disease education, and therapeutic value to healthcare providers and multidisciplinary account teams. The role also involves identifying and resolving operational barriers to care, including payer coverage, product distribution and acquisition, reimbursement pathways, and patient assistance programs. The TAM develops and executes local ecosystem business plans, uses digital and omnichannel tools for customer interactions, shares field insights with internal partners, and coordinates with account partners to provide an integrated customer experience. The position requires adherence to applicable compliance regulations and Genentech Operating Principles. The territory is highly preferred to be local to the area; relocation benefits are not available. Overnight travel may be required. The role involves significant driving in a company-provided or personal vehicle and prolonged periods of sitting. The expected salary range for the Texas primary location is $137,500–$255,300, with actual pay based on experience, qualifications, geographic location, and other job-related factors. The role is eligible for incentive compensation and company benefits.

Requirements

  • Bachelor’s degree at minimum.
  • 6 or more years of experience in healthcare, pharmaceuticals, or adjacent industries, including direct engagement with patients, healthcare providers, payers, health systems, or life sciences organizations.
  • Established history of coaching, mentoring, and elevating peer performance within a team environment.
  • Resilience and agility in dynamic, evolving environments, with the ability to independently solve complex customer problems.
  • Ability to travel overnight when required and perform significant driving and prolonged sitting as essential duties of the role.

Nice To Haves

  • Previous experience in Neurology.
  • Bilingual Spanish proficiency.
  • Healthcare provider sales experience, ideally representing multiple products and working across complex specialty clinics or healthcare systems.
  • Prior account management experience.
  • Deep knowledge of specialty market access, Buy-and-Bill mechanics, Part B/Part D reimbursement dynamics, and specialty pharmacy fulfillment.
  • A track record of launching high-science portfolios or complex clinical products.
  • Ability to learn new disease states quickly and explain complex clinical data and mechanisms of action to specialist physicians.
  • Cross-functional life sciences experience navigating integrated health systems, hospitals, and clinical networks.
  • A history of achieving financial and quantitative targets as well as qualitative goals.
  • Proficiency in resolving healthcare product delivery issues, including reimbursement and supply, while maintaining compliance with external laws, codes, and company policies.
  • Advanced clinical credential or equivalent clinical background, such as RN, BSN, Advanced Practice Nurse/APN, or PharmD.
  • Living in the Houston South to Rio Grande Valley territory.

Responsibilities

  • Engage healthcare providers and multidisciplinary account teams to communicate role-approved clinical data, on-label disease education, and therapeutic value.
  • Navigate and resolve operational barriers to patient care, including payer coverage, distribution, acquisition, reimbursement pathways, and patient assistance programs.
  • Develop, tailor, and execute local ecosystem business plans to drive clinical demand, advance health equity, and achieve organizational milestones.
  • Use digital capabilities and omnichannel tools to deliver personalized, customer-centric interactions across accounts.
  • Synthesize and share actionable field insights with cross-functional internal partners to inform regional and national brand strategy.
  • Collaborate with internal account partners to triage specialized customer needs and deliver an integrated customer experience.
  • Comply with applicable regulations and Genentech Operating Principles.
  • Drive as required for the field-based role and travel overnight when needed.

Benefits

  • Incentive compensation under the applicable plan.
  • Company benefits are available; specific benefits are not listed in the posting.
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