Theatre Team Member

Cinemark•Del Rio, TX

9d•$9 - $11

About The Position

Cinemark Theatre Team Members create a welcoming environment and provide Guests with a high-quality moviegoing experience. They should be quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, and promotions. Team Members answer Guest questions, provide friendly service, and help ensure the quality of food and theatre operations. Depending on staffing needs, they may work cross-functionally as an Usher, Box Office associate, or Concessionist and must be able to perform the essential functions of those positions.

Requirements

Must be at least 16 years of age.
Complete basic food handling training and obtain any locally or state-mandated certification, health card, or food handlers permit where required.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Communicate verbally and in writing with people of different ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work effectively both in a team environment and independently.
Take and follow direction.
Respond with a sense of urgency.
Have accurate cash-handling and basic math skills.
Frequently bend, kneel, and lift up to 50 pounds.
Frequently stand, walk, and reach around the theatre, and stand for extended periods.
Be able to work in an environment where noise may be moderate to high at times.

Responsibilities

Greet Guests promptly and professionally.
Operate Cinemark’s POS system for transactions on an assigned register.
Verify tickets and direct Guests to an auditorium.
Sell tickets in accordance with MPAA ratings, studio admittance policies, and company policies.
Provide information about pricing, movies, special events, alternative movie selections, and the theatre.
Respond professionally to Guest phone calls and questions.
Inspect theatres to monitor movie presentation and sound quality, deter film and content theft, and help maintain a safe environment.
Keep theatre property clean, including the lobby, aisles, restrooms, auditoriums, exits, and parking lot.
Prepare food and properly operate cooking, warming, and popping equipment.
Wipe down and sanitize Employee and Guest high-contact areas.
Comply with local, state, and federal food safety laws.
Monitor and report safety and security issues to management.
Assist with opening and closing duties as assigned by management.
Perform other work-related duties as assigned.