Theatre Team Member

Cinemark•Los Angeles, CA

9d•$18 - $19

About The Position

Cinemark Theatre Team Members create a welcoming environment for Guests and provide a high-quality moviegoing experience. They are expected to be quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, and theatre operations. Team Members answer Guest questions and may work cross-functionally as an Usher, Box Office attendant, or Concessionist based on staffing needs, and must be able to perform the essential functions of those roles. The role involves Guest service, ticketing and cash transactions, theatre inspections, cleaning and sanitizing, food preparation, and monitoring safety and security. Team Members may assist with opening and closing duties and perform other work-related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Cinemark theatres are smoke-free workplaces.

Requirements

Must be at least 16 years of age.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Availability to work flexible hours, including evenings, weekends, and holidays.
Regular and consistent attendance.
Energetic and friendly attitude during each shift.
Excellent Guest service.
Ability to communicate verbally and in writing with people of all ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Ability to work both in a team environment and independently.
Ability to take and follow direction.
Ability to respond with a sense of urgency.
Accurate cash-handling and basic math skills.
Ability to frequently bend, kneel, and lift up to 50 pounds.
Ability to frequently stand, walk, and reach around the theatre and to stand for extended periods.
Ability to work in an environment where noise may be moderate to high at times.

Responsibilities

Greet Guests promptly and professionally.
Operate Cinemark’s POS system for transactions on an assigned register.
Verify tickets at the podium and direct Guests to auditoriums.
Sell tickets in accordance with MPAA ratings, studio admittance policies, and company policy.
Provide pricing, movie, special event, alternative movie selection, and general theatre information.
Respond professionally to Guest phone calls and questions.
Inspect theatres to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe, quality environment in auditoriums.
Keep theatre property clean and free of debris, including the lobby, aisles, restrooms, auditoriums, exits, and parking lot.
Prepare food and properly operate cooking, warming, and popping equipment.
Wipe down and sanitize Employee and Guest high-contact areas consistently.
Comply with local, state, and federal food safety laws.
Monitor safety and security issues, such as trip hazards, lighting, and suspicious persons, and report them to management.
Assist with opening and closing duties as assigned by management.
Perform other work-related duties as assigned.