Theatre Team Member

Cinemark•Denton, TX

9d•$10 - $13

About The Position

Cinemark Theatre Team Members create a welcoming environment for Guests by providing accurate information about movies, special events, attractions, pricing, and promotions, and by helping deliver a high-quality guest experience. Depending on staffing needs, Team Members may work as an Usher, Box Office attendant, or Concessionist and must be able to perform the essential functions of those positions. The role includes guest service, ticketing, food preparation, theatre upkeep, and safety monitoring.

Requirements

Must be at least 16 years of age.
Complete basic food handling training and obtain any locally or state-mandated certification, health card, or food handler permit where required.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Communicate verbally and in writing with people of varied ages, genders, and personalities.
Effectively and regularly converse in and comprehend English.
Work effectively both in a team environment and independently.
Take and follow direction.
Respond with a sense of urgency.
Demonstrate accurate cash handling and basic math skills.
Frequently bend, kneel, and lift up to 50 lbs.
Frequently stand, walk, and reach around the theatre, and stand for extended periods.

Responsibilities

Greet Guests promptly and professionally.
Operate Cinemark’s POS system for transactions on an assigned register.
Verify tickets at the podium and direct Guests to auditoriums.
Sell tickets in accordance with MPAA ratings, studio admittance policies, and company policy.
Provide pricing, movie, special-event, alternative movie-selection, and general theatre information.
Respond professionally and helpfully to Guest phone calls and questions.
Inspect theatres to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe environment.
Keep theatre areas clean and free from debris, including the lobby, aisles, restrooms, auditoriums, exits, and parking lot.
Prepare food and operate cooking, warming, and popping equipment properly.
Wipe down and sanitize employee and Guest high-contact areas.
Comply with local, state, and federal food safety laws.
Monitor and report safety and security issues, such as trip hazards, lighting problems, and suspicious persons.
Assist with opening and closing duties as assigned by management.
Perform other work-related duties as assigned.