Theatre Team Member

Cinemark•Boynton Beach, FL

6d•$15 - $16

About The Position

Cinemark Theatre Team Members create a welcoming environment and deliver a high-quality, heroic guest experience. They provide accurate information about movies, special events, attractions, pricing, and promotions; answer guest questions; and help ensure quality in everything served. Depending on staffing needs, team members may work as an Usher, Box Office associate, or Concessionist and must be able to perform the essential functions of those positions. The role includes customer service, ticketing, food preparation, theatre cleanliness, safety monitoring, and opening and closing duties.

Requirements

Must be at least 16 years of age.
Complete basic food handling training and obtain any required local or state certification, health card, or food handlers permit.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Communicate verbally and in writing with people of all ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work in a team environment and independently.
Take and follow direction.
Respond with a sense of urgency.
Demonstrate accurate cash handling and basic math skills.
Frequently bend, kneel, and lift up to 50 lbs.
Frequently stand, walk, and reach around the theatre, and remain standing for extended periods.
Be able to work in an environment where noise may be moderate to high at times.

Responsibilities

Greet Guests promptly and professionally.
Operate Cinemark’s POS system for transactions on an assigned register.
Verify tickets at the podium and direct Guests to auditoriums.
Sell tickets in accordance with the MPAA rating system, studio admittance policy, and company policy.
Provide pricing, movie, special event, alternative movie selection, and general theatre information.
Respond professionally to Guest phone calls and questions.
Inspect the theatre to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe environment in auditoriums.
Keep theatre property clean and free from debris, including the lobby, aisles, restrooms, auditoriums, exits, and parking lot.
Prepare food and properly operate cooking, warming, and popping equipment.
Wipe down and sanitize Employee and Guest high-contact areas.
Comply with local, state, and federal food safety laws.
Monitor safety and security issues and report them to management.
Assist with opening and closing duties as assigned by management.
Perform other work-related duties as assigned.