Theatre Team Member

Cinemark•McKinney, TX

7d•$11 - $13

About The Position

Cinemark Theatre Team Members create a welcoming environment for Guests and provide a high-quality moviegoing experience. They are expected to be quick, accurate, knowledgeable about movies, events, attractions, pricing, and promotions, and familiar with theatre operations so they can answer Guest questions and deliver strong customer service. Depending on staffing needs, Team Members may work across usher, box office, and concession duties and must be able to perform the essential functions of those positions.

Requirements

Must be at least 16 years of age.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Communicate verbally and in writing with people of different ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work both in a team environment and independently.
Take and follow direction.
Respond with a sense of urgency.
Demonstrate accurate cash-handling and basic math skills.
Frequently bend, kneel, and lift up to 50 pounds; frequently stand, walk, and reach around the theatre; and stand for extended periods.
Work in an environment where noise may be moderate to high at times.

Responsibilities

Greet Guests promptly and professionally.
Operate Cinemark’s point-of-sale system for transactions on an assigned register.
Verify tickets at the podium and direct Guests to auditoriums.
Sell tickets in accordance with the MPAA rating system, studio admittance policies, and company policy.
Provide information about pricing, movies, special events, alternative movie selections, and the theatre.
Respond professionally and helpfully to Guest phone calls and questions.
Inspect theatres to monitor movie presentation and sound quality, deter film and content theft, and help maintain a safe environment.
Keep theatre property clean and free of debris, including the lobby, aisles, restrooms, auditoriums, exits, and parking lot.
Prepare food and operate cooking, warming, and popping equipment properly.
Wipe down and sanitize Employee and Guest high-contact areas consistently.
Comply with local, state, and federal food safety laws.
Monitor safety and security issues, such as trip hazards, lighting, and suspicious persons, and report them to management.
Assist with opening and closing duties as assigned by management.
Perform other work-related duties as assigned.