Theatre Team Member

Cinemark•Texarkana, TX

11d•$10 - $12

About The Position

Cinemark Theatre Team Members create a welcoming environment for guests and provide an informed, high-quality guest experience. They answer questions about movies, special events, attractions, pricing, and promotions, and ensure quality in everything served. Depending on staffing needs, Team Members may work as an Usher, Box Office attendant, or Concessionist and must be able to perform the essential functions of those positions. The role includes greeting and assisting guests, handling transactions and tickets, providing theatre information, maintaining clean and safe theatre spaces, preparing food, and completing opening and closing duties. Team Members may be assigned other work-related duties. The listed pay range is $10.00–$12.15.

Requirements

Must be at least 16 years of age.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent guest service.
Communicate verbally and in writing with people of different ages, genders, and personalities, and regularly converse in and comprehend English.
Work effectively both independently and as part of a team.
Take and follow direction.
Respond with a sense of urgency.
Demonstrate accurate cash-handling and basic math skills.

Responsibilities

Greet guests promptly and professionally.
Operate Cinemark’s point-of-sale system for transactions on an assigned register.
Verify tickets and direct guests to auditoriums.
Sell tickets in accordance with MPAA ratings, studio admittance policies, and company policy.
Provide pricing, movie, special-event, alternative-selection, and general theatre information.
Respond professionally to guest phone calls and questions.
Inspect theatres to monitor movie presentation and sound quality, deter film and content theft, and help maintain a safe environment.
Keep theatre property clean and free of debris, including the lobby, aisles, restrooms, auditoriums, exits, and parking lot.
Prepare food and properly operate cooking, warming, and popping equipment.
Wipe down and sanitize employee and guest high-contact areas.
Comply with local, state, and federal food safety laws.
Monitor safety and security issues and report them to management.
Assist with opening and closing duties as assigned by management.
Perform other work-related duties as assigned.