Testing & Violations Coordinator
About The Position
Otis Elevator Company is seeking a highly motivated Violations & Testing Coordinator in New York, NY. The role tracks and resolves Department of Buildings (DOB) and OATH/ECB elevator violations and deficiencies, coordinates corrective actions, and supports compliance filings and deadlines. The coordinator works with internal teams and external stakeholders, maintains accurate records and status updates, reviews responsibility for violations and related charges, and helps improve violation-clearing processes and compliance controls. The successful candidate is team-oriented, self-motivated, organized, comfortable managing multiple projects in a technical environment, and able to communicate effectively with internal and external customers. A high school degree or equivalent is required; prior experience with the Department of Buildings is preferred, while elevator-industry experience is not required. The posted salary range is $65,000–$90,000. Pay is determined by factors including education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and organizational needs.
Requirements
- Ability to work in a highly team-oriented and dynamic environment.
- Strong written and verbal communication skills to develop expectations and relationships with internal and external customers.
- Self-motivated and able to manage many simultaneous projects and responsibilities.
- Comfort with Microsoft-based computer software in a technical environment.
- Goal-oriented with strong time-management and organizational skills.
- High school degree or equivalent required.
Nice To Haves
- Prior experience working with the Department of Buildings is preferred.
- Highly organized, detail-oriented, and customer-focused, with comfort managing a high volume of work in a fast-paced environment.
- Strong communication, coordination, and problem-solving skills.
- Prior elevator-industry experience is not required.
Responsibilities
- Track, investigate, assign, and drive resolution of DOB and OATH/ECB elevator violations and deficiencies.
- Monitor correction, reinspection, hearing, and filing deadlines to support timely compliance.
- Coordinate corrective actions with field operations, contractors, consultants, account managers, customers, and building management.
- Process and support Affirmations/Certificates of Correction (AOCs/COCs), including required documentation and filings through DOB NOW: Safety.
- Review violations and deficiencies to determine responsibility, including customer/building and billable items, fines, and civil penalties.
- Maintain accurate records, supporting documentation, and status updates in applicable compliance systems.
- Communicate violation status, required actions, and outstanding items to internal and external stakeholders.
- Support continuous improvement of violation-clearing processes, standard work, and compliance controls.
Benefits
- 401(k) plan with a generous company match and automatic retirement contribution.
- Medical, prescription drug, dental, and vision coverage for the employee and eligible dependents.
- Three weeks of paid vacation and paid company holidays.
- Paid sick leave, employee assistance, and wellness incentive programs.
- Life insurance and disability coverage.
- Voluntary legal, pet, home, and auto insurance options.
- Birth/adoption and parental leave benefits, as well as adoption assistance.
- Tuition reimbursement program.
- Service anniversary recognition and spot performance bonus opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
