Testing Coordinator II

Trinity Valley Community College•Athens, TX

About The Position

The Testing Coordinator II administers testing services and coordinates with college personnel, guidance services, and academic departments. The role oversees institutional and proctored testing, supports testing at multiple locations, maintains secure test materials and confidential results, evaluates examination scores for credit, and provides testing accommodations. The position also supervises testing staff and manages departmental operations, schedules, budgets, and service quality. Duties may be performed on standard, weekend, or evening shifts.

Requirements

Bachelor’s degree.
Two years of experience in an educational or testing environment.
Typing and data-entry skills.
Proficiency with computer software, including Microsoft Office.
Ability to operate office or other equipment.
Written and oral communication skills.
Interpersonal and/or customer service skills.
Public speaking and presentation skills.
Basic math skills.
Leadership and management skills.
Attention to detail, time management, and organizational skills.
Knowledge of federal regulations and directives, budget and accounting principles, and compliance law.

Nice To Haves

Master’s degree.
Three years of experience in computerized testing in an educational or testing environment.

Responsibilities

Serve as the TVCC institutional testing administrator and oversee proctored exams, including Pearson Vue GED, CLEP, HESI, TSI, ACT, alternative placement tests, online tests, and faculty instructional tests.
Communicate with counselors and faculty about test administration, evaluation, and scoring procedures while maintaining test-material security and confidentiality of results.
Coordinate with the Director of Learning Resources to manage the testing budget within fiscal constraints.
Proctor make-up tests for campus instructors and extension courses.
Maintain test-material inventory and publish test brochures.
Assist with testing at Terrell, Kaufman Workforce Center, Terrell HSC, Palestine, and TDCJ as needed.
Evaluate AP, SAT, and ACT score reports for credit earned by exam, notify eligible students, and process necessary applications.
Communicate with area high school counselors about TSIA2 and AP credit updates; schedule TSIA2 exams at their locations and provide training and proctors as needed.
Prepare and order test units for HESI A2 and TSIA2 exams for the Athens, Terrell, and Palestine campuses.
Evaluate accommodation paperwork and provide special testing sessions as required.
Enter testing data into Colleague/Ellucian.
Serve on college committees as needed and perform other duties assigned by supervisory personnel.
Supervise staff and organize work processes to achieve department objectives.
Recruit, train, and develop staff, providing coaching and feedback on job performance.
Implement and enforce systems, policies, and procedures while maintaining a safe work environment.
Develop schedules, monitor productivity, and resolve operational issues.
Manage budget information and expenditures to control expenses.
Ensure adherence to quality and customer service standards.
Set performance goals and organize workflow, ensuring employees understand their duties.