Assistant Testing Center Coordinator Trainee

CSU Careers•Sacramento, CA

5d•Onsite

About The Position

The Assistant Testing Center Coordinator Trainee works under the lead work direction of the SSP IV and assists the Disability Access Center and Academic Testing Center with coordinating academic accommodations and auxiliary services for students with disabilities. The role reviews accommodation and service requests, helps provide guidance on disability management, supports faculty and staff, and refers students to appropriate technology resources and services. The trainee helps develop holistic academic intervention plans, which may include assessing alternative communication methods, identifying funding sources for communication or mobility needs, and coordinating with campus resources and off-campus agencies. The role works with students and faculty to support effective accommodations that do not fundamentally alter courses or impose serious burdens on other students, instructors, or the University. The incumbent works within an interdisciplinary team to help coordinate academic modification services and implement programs and processes in accordance with federal and state disability law, ensuring students’ equal access to academic and campus environments. Decisions made within the Disability Access Center and Testing Center affect university compliance and liability. During a trainee period of up to 12 months, the employee is expected to develop the knowledge and skills to work at the SSP IB level under general supervision. This is a temporary, one-year limited-duration, full-time position, with the possibility of an additional one-year appointment or reclassification, subject to operational needs, satisfactory performance, and available funding. The Academic Testing Center provides a reduced-distraction environment for students with approved accommodations. Its services include proctoring accommodated exams, providing approved readers and scribes, administering instructor-approved make-up exams and correspondence exams, and administering standardized exams. The position is based at Sacramento State in California. Regular hours are Monday through Friday, 8 a.m. to 5 p.m.; summer hours are Monday through Friday, 7:30 a.m. to 4 p.m. Evening hours and occasional weekends may be required depending on departmental needs. The position is non-exempt and eligible for overtime compensation.

Requirements

Equivalent to graduation from a four-year college or university in a behavioral science, public or business administration, or a job-related field; qualifying specialized experience may substitute for education on a year-for-year basis.
Working knowledge of basic principles of individual and group behavior, research and observation techniques for recording, classifying, and interpreting factual information, and interviewing methods.
Ability to gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations.
Ability to participate in and contribute to group meetings, conferences, and interviews.
Ability to express ideas and recommendations clearly orally and write clear, concise reports.
Ability to establish and maintain cooperative working relationships with students, staff, and faculty.
Ability to work with a diverse student population in a fast-paced and diverse work environment.
Demonstrated ability to apply rules, regulations, and procedures.
Demonstrated strong interpersonal, verbal, and written communication skills.
Proficiency with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, and video technology such as Zoom and/or Teams.
Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents, including faculty, students, staff, and community members.
Satisfactory completion of the background check process.

Nice To Haves

Experience working with adults with disabilities.
Experience working with college or university faculty.
Familiarity with Section 504 and the Americans with Disabilities Act.
Familiarity with disability management, universal design, and disability rights.
Experience with conflict resolution and case management.

Responsibilities

Review academic accommodation and auxiliary service requests.
Assist with providing guidance on disability management.
Serve as a supportive resource for faculty and staff.
Refer students to appropriate technological resources and services.
Assist in developing holistic academic intervention success plans for students with disabilities.
Assess alternative communication methods and identify funding sources for communication or mobility needs as part of student planning.
Collaborate with on-campus resources and off-campus agencies.
Work with students and faculty to support efficient and effective academic accommodations that do not fundamentally alter courses or seriously burden others or the University.
Work as part of an interdisciplinary team to coordinate academic modification services for students with disabilities.
Assist with implementing programs, processes, and activities in accordance with federal and state disability law to ensure equal access to academic and campus environments.
Develop and demonstrate the knowledge, skills, and abilities needed to function at the SSP IB working level under general supervision.
Support Testing Center services, including accommodated exam proctoring and auxiliary aids, as applicable to the center’s services.
Work evening hours and occasional weekends when departmental needs require.