Assistant Testing Center Coordinator Trainee
About The Position
Under the lead work direction of the SSP IV, the Assistant Testing Center Coordinator Trainee reviews academic accommodation and auxiliary service requests; assists with providing guidance on disability management; serves as a supportive resource for faculty and staff; and refers students to appropriate technological resources and services. The role assists in developing holistic academic intervention success plans for students with various disabilities. This may include assessing alternative communication methods, identifying funding sources for communication or mobility needs, and collaborating with on-campus resources and off-campus agencies. The incumbent works closely with students and faculty to support effective resolutions for required academic accommodations that do not fundamentally alter courses or seriously impose on other students, instructors, or the University. During a trainee period not exceeding 12 months, the incumbent is expected to develop and demonstrate the knowledge, skills, and abilities to function under general supervision at the SSP IB working level. The position works within an interdisciplinary team to coordinate academic modification services for students with disabilities and assist in implementing programs, processes, and activities in accordance with federal and state law to ensure equal access to academic and campus environments. Decisions made within the Disability Access Center and Testing Center affect university compliance and liability under disability laws and regulations. This is a one-year temporary, full-time position, with the possibility of extension for one additional year subject to operational needs, satisfactory performance, and available funding. Work hours are Monday through Friday, 8 a.m. to 5 p.m.; summer hours are Monday through Friday, 7:30 a.m. to 4 p.m. Evening hours and occasional weekends may be required depending on departmental needs. The Academic Testing Center provides a reduced-distraction environment for students with approved accommodations, including exam proctoring, auxiliary aids such as readers and scribes, instructor-approved make-up exams, correspondence exams, and standardized exams.
Requirements
- Equivalent to graduation from a four-year college or university in behavioral sciences, public or business administration, or a job-related field; specialized experience applying the stated knowledge and abilities may substitute for education on a year-for-year basis.
- Working knowledge of basic principles of individual and group behavior; research and observation techniques for recording, classifying, and interpreting factual information; and interviewing techniques and methods.
- Ability to gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations.
- Ability to participate in and contribute to group meetings, conferences, and interviews; express ideas and recommendations clearly orally; write clear and concise reports; and establish and maintain cooperative working relationships with students, staff, and faculty.
- Ability to work with a diverse student population in a fast-paced and diverse work environment.
- Demonstrated ability to apply rules, regulations, and procedures.
- Demonstrated strong interpersonal, verbal, and written skills.
- Proficiency with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, and video technology such as Zoom and/or Teams.
- Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents, including faculty, students, staff, and community members.
- Satisfactory completion of the background check process.
Nice To Haves
- Experience working with adults with disabilities.
- Experience working with college or university faculty.
- Familiarity with federal laws Section 504 and the Americans with Disabilities Act.
- Familiarity with disability management, universal design, and disability rights.
- Experience with conflict resolution and case management.
Responsibilities
- Review academic accommodation and auxiliary service requests.
- Assist with providing guidance on disability management.
- Serve as a supportive resource for faculty and staff.
- Refer students to appropriate technological resources and services.
- Assist in developing holistic academic intervention success plans for students with disabilities, including assessment of alternative communication methods, identification of funding sources for communication or mobility needs, and collaboration with on-campus resources and off-campus agencies.
- Work closely with students and faculty to support effective resolutions for required academic accommodations.
- Assist an interdisciplinary team in coordinating academic modification services for students with disabilities.
- Assist with implementing programs, processes, and activities in accordance with federal and state law to ensure equal access to academic and campus environments.
- Support Academic Testing Center services, including proctoring accommodated exams and providing auxiliary aids, make-up exams, correspondence exams, and standardized exams.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
