Coordinator, University Testing Center

Binghamton University•Binghamton, NY

17h•Onsite

About The Position

The University Testing Center (UTC) supports faculty in implementing authorized testing accommodations that are difficult to provide in classrooms, and provides students with alternate testing times and locations for other legitimate reasons. The Coordinator is often the first point of contact for students and faculty receiving services at Binghamton University's Health Sciences Campus (HSC), and is expected to deliver excellent customer service and support UTC programs. The Coordinator works closely with the Director on center management, staff supervision, budget, and vision. The position maintains UTC service documentation and databases; schedules exams; administers Calculus Placement Exams during interim semesters; coordinates assessment logistics at HSC; and presents information about UTC services. The Coordinator actively proctors exams, enforces testing policies, supports testing technology, supervises and trains student proctors, handles exam materials securely, and compiles operational data. The role also collaborates with Student Support Services for Students with Disabilities (SSD) and other offices, represents UTC at campus events and committees, and may provide coverage at the Main Campus testing center. This is a full-time, temporary position for one year due to a promotional hold, with an expectation of transition to a term appointment in the future. The salary is $54,090. The schedule includes occasional evenings and weekends and extended availability during finals week. The role shifts toward project completion and logistical preparation during off-peak periods.

Requirements

Bachelor's degree.
Effective interpersonal, written, and verbal communication skills.
Ability to work independently and in a team environment.
Work occasional evenings and weekends and be fully available for extended periods during finals week.

Nice To Haves

Public speaking or presentation experience.
Experience with assistive technologies such as Kurzweil or JAWS.
Experience in a higher education environment supporting students.

Responsibilities

Maintain documentation related to UTC services, including training materials, instructor directories, and accommodations databases.
Schedule exam appointments based on instructor requests using RegisterBlast.
Administer Calculus Placement Exams during winter and summer interim semesters, including online check-in, proctor supervision, and technical troubleshooting.
Serve as the primary point of contact for Upstate Medical assessments at HSC and manage room reservation logistics.
Assist with developing and delivering campus presentations and serve as the primary presenter for HSC UTC presentations.
Actively proctor exams, monitor testing, and complete asynchronous administrative tasks during low-distraction periods.
Enforce testing protocols and policies, and document and report suspected academic dishonesty.
Provide basic troubleshooting for testing software, hardware, and assistive technologies in collaboration with campus IT.
Support student staff and provide leadership and guidance when the Director is unavailable.
Assist in supervising 2–3 HSC student proctors, develop training curriculum, and lead HSC proctor orientation.
Provide Main Campus testing center coverage as needed, including proctoring or substituting for the Director.
Manage the timely and secure receipt and return of exam materials with faculty.
Generate records and compile data and reports on center usage and volume for operational assessment.
Maintain security and confidentiality of testing materials in compliance with FERPA.
Collaborate with SSD and other offices, serve on university committees, and represent UTC at campus events.
Communicate with students, staff, and faculty in person, by email, and by phone.
Manage time independently and complete projects; shift focus to project completion and logistical preparation during off-peak periods.