Test Center Administrator (Warrington, PA)

Pearson•Warrington Township, PA
•Onsite

About The Position

Pearson VUE is hiring a regular part-time Test Administrator to provide secure exam delivery and superior customer service in a comfortable, friendly testing environment at its Warrington, Pennsylvania test center. The position averages approximately 19 hours per week, with additional hours expected during peak seasons, particularly spring and summer. Shifts are assigned according to scheduling needs, and schedules are provided at least two to four weeks in advance.

Requirements

  • High school diploma or equivalent.
  • Must be flexible in work hours and days.
  • Beginner to intermediate experience with Microsoft Office, including Word, Excel, and Outlook.
  • Must be able to sit for long periods and escort candidates to and from the testing room.
  • Must be able to bend, stoop, and lift up to 20 pounds, with reasonable accommodation.
  • Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

Nice To Haves

  • At least 1 year of customer service experience is preferred.
  • Experience proctoring or invigilating exams is highly preferred.

Responsibilities

  • Comply with testing procedures and company policies, exercising careful judgment.
  • Check in testing candidates, verify their identification, and explain the exam process.
  • Proctor or invigilate candidates during testing.
  • Troubleshoot technical issues with internal departments.
  • Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate finishes an examination.
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