Test Center Administrator (Columbia, MD)
Pearson•Columbia, MD
•Onsite
About The Position
Pearson VUE is hiring a part-time Test Center Administrator in Columbia, Maryland. The role provides secure exam delivery and superior customer service in a comfortable, friendly environment. The position is strictly part-time, scheduled for 15 to 18 hours per week, with an expectation to work additional hours if needed. Schedules are provided at least two weeks in advance.
Requirements
- High school diploma or equivalent.
- Flexibility in work hours and days.
- Beginner to intermediate experience with Microsoft Office, including Word, Excel, and Outlook.
- Ability to sit for long periods and escort candidates to and from the testing room.
- Ability to bend, stoop, and lift up to 20 pounds with reasonable accommodation.
- Comfort working in a quiet testing environment, ability to hear soft voices, and ability to see details from a distance.
Nice To Haves
- At least one year of customer service experience is preferred.
- Experience proctoring or invigilating exams is highly preferred.
Responsibilities
- Comply with testing procedures and company policies, using careful judgment.
- Check in testing candidates, verify identification, and explain the exam process.
- Proctor or invigilate candidates during testing.
- Troubleshoot technical issues with internal departments.
- Complete light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate finishes an examination.
- Perform other duties as assigned.
Benefits
- Eligible for accrued paid sick time.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Education Level
High school or GED
