Seasonal Test Center Administrator (PT)

Prometric • Nashville, TN

5d • $19 • Onsite

About The Position

The Test Center Administrator (TCA) represents Prometric at its testing centers and helps maintain a secure, professional environment for candidates taking computer-based exams. TCAs verify candidate identification, monitor exams, and enforce policies and procedures that protect exam integrity. The role also involves helping candidates have a fair and comfortable testing experience and resolving issues promptly.

This is a seasonal, strictly part-time position scheduled for 20 hours per week, with additional hours expected if needed. Hours vary, and schedules are provided two weeks in advance. The site may operate Monday through Saturday from 7 a.m. to 6 p.m.; Saturday availability is required. The role may also involve occasional evening hours and possible Sunday hours. Candidates must be open to flexible scheduling, including shifts on operating days between 7 a.m. and 10 p.m.

The position is based at Prometric’s test center at 1410 Donelson Pike A-11, Nashville, TN 37217. Prometric describes the work setting as an office environment and provides paid training. Legal and vacation perks are listed for employees hired for full-time work; the posting does not identify this part-time role as eligible for those perks.

Requirements

• High school diploma or equivalent.
• At least one year of in-person customer service experience, such as call center, retail, or restaurant work.
• Must be at least 18 years old.
• Ability to communicate professionally and effectively with candidates and coworkers.
• Ability to write detailed and accurate reports and correspondence.
• Ability to multitask and handle small tools, pack equipment for shipping, or unpack equipment for installation.
• Familiarity with Microsoft Windows-based programs and applications, including MS Office, Outlook, and web browsing.
• Ability to bend, stoop, and lift up to 40 pounds.
• Ability to remain stationary for extended periods while administering exams.
• Ability to move through the test room every 8–10 minutes and escort candidates to and from the testing room.
• Ability to adjust or focus computer screens and view the testing room through camera monitors.
• Ability to maintain computers in a lab and office setting, including maneuvering in tight spaces while following safety protocols.
• Availability for flexible scheduling; Saturday availability is required.

Nice To Haves

• College experience.

Responsibilities

• Maintain and apply knowledge of test center policies, practices, and procedures.
• Greet examinees and verify their identification.
• Perform required security checks, including use of wands.
• Continuously monitor candidates while they complete exams.
• Report and/or resolve candidate issues promptly.
• Maintain a secure environment and safeguard test center materials.
• Ensure every candidate receives a fair and comfortable testing experience.
• Report occurrences that fall outside company guidelines.
• Be flexible with scheduling based on Prometric’s days of operation.
• Represent Prometric’s vision, mission, and values.
• Safeguard the test center from misconduct.
• When applicable, digitally scan and record candidate fingerprint identification.

Benefits

• Paid training.
• No selling or quotas.
• Office setting environment.
• No inventory, stocking, floor moves, or overnight shifts.
• Legal and vacation perks are listed for employees hired for full-time work; eligibility for this part-time role is not stated.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED