Chattanooga-Direct Sales - Territory Training & Sales Manager

ClearCaptions LLC•Chattanooga, TN

7d•$75,000 - $80,000•Remote

About The Position

The Territory Training & Sales Manager (TTSM) is a caring, customer service-oriented individual with a passion for helping people with hearing loss. This full-time, in-the-field position primarily involves installing ClearCaptions equipment in customers’ homes and training them to use the caption telephone service. The role also includes generating referrals, building relationships with community partners, and educating consumers about the service and their eligibility for the equipment. The position is remote/work from home and reports to the Regional Sales Manager. The TTSM works independently across an assigned territory, primarily with senior customers, and uses provided tools and training to deliver a high level of service. The stated earning range is $75,000–$80,000 with uncapped upside, including a $45,000 base salary.

Requirements

High school diploma or equivalent.
Outside sales experience, including business-to-business and/or business-to-consumer sales.
Valid driver’s license and personal automobile.
Ability to travel extensively by car within the assigned region and occasionally by air.
Ability to work from a local home office equipped with high-speed internet.
Proficient computer skills and basic internet use.
Comfort working with seniors and disabled persons.
Availability to work flexible hours, including weekends.
Excellent people and relationship-building skills.
Excellent verbal and written communication, presentation, and problem-solving skills.
Self-starter with strong organizational and time-management skills; able to work independently and manage multiple priorities with demanding timeframes.
Ability to collaborate with colleagues and staff to create a high-quality, results-driven, team-oriented environment.
Ability to use discretion, make sound decisions, and maintain confidentiality.
Proficiency in MS Office and modern virtual-team communication tools such as MS Teams.
Must be authorized to work in the United States for any employer without current or future visa sponsorship.

Nice To Haves

Sales experience or other work with seniors.
Experience working in the hearing health field.
Versatility and comfort with variety and challenge in a fast-paced environment.
Initiative, problem-solving ability, motivation to innovate, and a growth mindset.
Alignment with company core values: Integrity, Accountability, Collaboration, Service, and Quality.

Responsibilities

Install ClearCaptions phones and/or other products, connecting them to customers’ existing services.
Educate customers on how to use the phone and its features.
Establish relationships with retirement communities and groups in the local market.
Create, attend, and educate consumers at senior and other events.
Build relationships with and educate hearing professionals about ClearCaptions caption telephone service options.
Maintain adequate inventory of equipment and supplies to service customers.
Create lead-generation activities and generate referrals.
Develop and maintain positive relationships with customers assigned by ClearCaptions in the sales territory.
Participate in local senior citizen and hard-of-hearing organizations, events, and trade shows.
Maintain customer and territory records using Salesforce and other company-provided tools.
Adapt to new responsibilities and opportunities as necessary.