Shreveport-Direct Sales - Territory Training & Sales Manager

ClearCaptions•Shreveport, LA

6d•Remote

About The Position

ClearCaptions is seeking a caring, customer service-oriented Territory Training & Sales Manager with a demonstrable passion for helping people with hearing loss. This full-time, field-based role primarily involves installing ClearCaptions equipment and training customers—mostly seniors—in their homes. The role also includes generating leads and referrals, developing community relationships, and educating consumers and hearing professionals about ClearCaptions caption telephone services. The position is remote/work from home and reports to the Regional Sales Manager. The stated earning range is $75,000–$80,000 with uncapped upside and a $45,000 base salary. The role includes a $485 monthly auto allowance; a company phone and iPad; monthly internet and annual work-from-home reimbursements; a 401(k) match; annual fitness reimbursement; tuition and professional development reimbursement; growth opportunities; and a comprehensive benefits package.

Requirements

High school diploma or equivalent.
Outside sales experience, including business-to-business and/or business-to-consumer sales.
Valid driver’s license and personal automobile.
Ability to travel extensively by car in the assigned region and occasionally by air.
Ability to work from a local home office equipped with high-speed internet.
Proficient computer skills and basic internet use.
Comfort working with seniors and people with disabilities.
Availability and willingness to work flexible hours, including weekends.
Excellent people and relationship-building skills.
Excellent verbal and written communication, presentation, and problem-solving skills.
Self-starter with strong organizational and time-management skills; able to work independently and handle multiple priorities with demanding timeframes.
Ability to collaborate with colleagues and staff to create a high-quality, results-driven, team-oriented environment.
Ability to use discretion, make sound decisions, and maintain confidentiality.
Proficiency in MS Office and modern virtual-team communication tools such as MS Teams.
Authorization to work for any employer in the United States without a current or future need for visa sponsorship.

Nice To Haves

Sales experience or other work with seniors.
Experience working in the hearing health field.

Responsibilities

Install ClearCaptions phones and/or other ClearCaptions products and connect them to customers’ existing services.
Educate customers about how to use the phone and its features.
Establish relationships with retirement communities and groups in the local market.
Create, attend, and educate consumers at senior and other community events.
Build relationships with hearing professionals and educate them about ClearCaptions caption telephone service options.
Maintain adequate inventory of equipment and supplies to service customers.
Create lead-generation activities and generate referrals.
Develop and maintain positive relationships with customers assigned in the sales territory.
Participate in local senior citizen and hard-of-hearing organizations, events, and trade shows.
Maintain customer and territory records using Salesforce and other company-provided tools.
Adapt to new responsibilities and opportunities as necessary.