Little Rock-Direct Sales - Territory Training & Sales Manager

ClearCaptions LLC•Little Rock, AR

11d•$75,000 - $80,000•Remote

About The Position

ClearCaptions is seeking a customer-centric, service-oriented Territory Training & Sales Manager who is passionate about helping people with hearing loss, particularly seniors. This full-time, field-based role primarily involves installing ClearCaptions equipment in customers’ homes and training them to use the equipment and caption telephone service. The position also involves generating leads through referrals, developing community and business relationships, and educating consumers about the service. The manager works independently in an assigned sales territory and reports to the Regional Sales Manager. The position is remote/work from home, with local travel to customers, hearing healthcare providers, senior events, and community organizations; occasional out-of-state travel may be required. ClearCaptions provides training for installations and the role’s equipment and services. The advertised earning range is $75,000–$80,000 with uncapped upside, including a $45,000 base salary. Additional listed compensation and benefits include a $485 monthly auto allowance, company phone and iPad, monthly internet reimbursement, annual work-from-home reimbursement, 401(k) match, annual fitness reimbursement, tuition and professional development reimbursement, growth opportunities, and a comprehensive benefits package.

Requirements

High school diploma or equivalent.
Outside sales experience, including business-to-business and/or business-to-consumer sales.
Valid driver’s license and a personal automobile.
Ability to travel extensively by car in the assigned region and occasionally by air.
Ability to work from a local home office equipped with high-speed internet.
Proficient computer skills and basic internet use.
Comfort working with seniors and people with disabilities.
Willingness and availability to work flexible hours, including weekends.
Excellent relationship-building and interpersonal skills.
Excellent verbal and written communication, presentation, and problem-solving skills.
Self-starter with strong organizational and time-management skills; able to work independently and manage multiple priorities with demanding timeframes.
Ability to collaborate with colleagues and staff to create a high-quality, results-driven, team-oriented environment.
Ability to use discretion, make sound decisions, and maintain confidentiality.
Proficiency in Microsoft Office and modern virtual-team communication tools such as Microsoft Teams.

Nice To Haves

Sales experience or other work experience with seniors.
Experience working in the hearing health field.

Responsibilities

Install ClearCaptions phones and/or other products and connect them to customers’ existing services.
Educate customers on how to use the phone and its features.
Accept and complete assigned customer installations and train customers on the features and benefits of the caption telephone service.
Establish relationships with retirement communities and groups in the local market.
Create, attend, and provide consumer education at senior and other events.
Build relationships with hearing professionals and educate them about ClearCaptions caption telephone service options.
Maintain sufficient inventory of equipment and supplies to service customers.
Create lead-generation activities and generate referrals.
Develop and maintain positive relationships with customers assigned by ClearCaptions in the sales territory.
Participate in local senior citizen and hard-of-hearing organizations, events, and trade shows.
Maintain customer and territory records using Salesforce and other tools provided by ClearCaptions.
Adapt to new responsibilities and opportunities as needed.