Little Rock-Direct Sales - Territory Training & Sales Manager

ClearCaptions•Little Rock, AR

11d•Remote

About The Position

The Territory Training & Sales Manager is a full-time, field-based role focused on installing ClearCaptions equipment and training customers, primarily seniors, to use caption telephone services. Approximately 90% of the role involves company-provided installations in customers’ homes; the remainder is devoted to generating referrals and building relationships in the community. The position is remote/work from home and reports to the Regional Sales Manager. The manager works independently in an assigned territory and helps customers with hearing loss use ClearCaptions products and services to support communication, social connection, and independence. The company provides training for product installation. The role also involves developing leads through referrals, partnerships with hearing care professionals and other businesses, and educational events. The stated earning range is $75,000–$80,000, with uncapped upside and a $45,000 base salary. Additional compensation and benefits include a $485 monthly auto allowance, company phone and iPad, monthly internet reimbursement, annual work-from-home reimbursement, 401(k) match, annual fitness reimbursement, tuition and professional development reimbursement, growth opportunities, and a comprehensive benefits package.

Requirements

High school diploma or equivalent.
Outside sales experience, including business-to-business and/or business-to-consumer sales.
Valid driver’s license and personal automobile.
Ability to travel extensively by car in the assigned region and occasionally by air.
Ability to work from a local home office equipped with high-speed internet.
Proficient computer skills and basic internet use.
Comfort working with seniors and people with disabilities.
Availability to work flexible hours, including weekends.
Excellent people and relationship-building skills.
Excellent verbal and written communication, presentation, and problem-solving skills.
Self-starter with strong organizational and time-management skills; able to work independently and handle multiple priorities and demanding timeframes.
Ability to collaborate with colleagues and staff to create a high-quality, results-driven, team-oriented environment.
Ability to use discretion, make sound decisions, and maintain confidentiality.
Proficiency in MS Office and modern virtual team communication tools such as MS Teams.
Ability to communicate effectively and clearly by phone and in person with individuals experiencing hearing loss.
Ability to travel to company, customer, hearing health care provider, and senior event sites, primarily locally, with occasional out-of-state travel.
Ability to sit, stand, and walk for extended periods; keyboard; view computer monitors, tablets, and cell phones at close range; and lift or move boxes up to 10 pounds.
Authorization to work for any employer in the United States without current or future visa sponsorship.

Nice To Haves

Sales experience or other work with seniors.
Experience in the hearing health field.

Responsibilities

Install ClearCaptions phones and other products, connecting them to customers’ existing services.
Educate customers on how to use the phone and its features.
Establish relationships with retirement communities and groups in the local market.
Create, attend, and educate consumers at senior and other community events.
Build relationships with and educate hearing professionals about ClearCaptions caption telephone services.
Maintain adequate inventory of equipment and supplies to service customers.
Create lead-generation activities and generate referrals.
Develop and maintain positive relationships with customers assigned in the sales territory.
Participate in local senior citizen and hard-of-hearing organizations, events, and trade shows.
Maintain customer and territory records using Salesforce and other provided tools.
Adapt to new responsibilities and opportunities as necessary.