Monroe-Direct Sales - Territory Training & Sales Manager - Part Time

ClearCaptions • West Monroe, LA

11d • Remote

About The Position

The part-time Territory Training & Sales Manager is a customer service-oriented, field-based role focused on helping people with hearing loss use ClearCaptions equipment and services. The manager installs caption telephones and other ClearCaptions products in customers’ homes, connects them to customers’ existing services, and trains customers on product features and benefits. The role primarily serves senior citizens and requires working independently across an assigned territory.

ClearCaptions provides installations for the manager to accept and complete. The manager also generates leads through customer referrals, relationships with hearing care providers and other business partners, and events that educate customers about their eligibility for equipment and services. The position is remote/work from home, with a local home office equipped with high-speed internet, and reports to the Regional Sales Manager. It is part-time, 25–30 hours per week.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and personal automobile.
• Ability to travel extensively by car in the assigned territory and occasionally by air.
• Ability to work from a local home office equipped with high-speed internet.
• Proficient computer skills and basic internet use.
• Comfort working with seniors and people with disabilities.
• Availability to work flexible hours, including weekends.
• Excellent people and relationship-building skills.
• Excellent verbal and written communication, presentation, and problem-solving skills.
• Self-starter with strong organizational and time-management skills; able to work independently and manage multiple priorities with demanding timeframes.
• Ability to collaborate with colleagues and staff to create a high-quality, results-driven, team-oriented environment.
• Ability to use discretion, make sound decisions, and maintain confidentiality.
• Proficiency in MS Office and modern virtual-team communication tools such as MS Teams.

Nice To Haves

• Sales experience or other work with seniors.

Responsibilities

• Install ClearCaptions phones and/or other products and connect them to customers’ existing services.
• Educate customers on how to use the phone and its features.
• Follow up with customers who need assistance to support customer retention.
• Manage scheduled installation trainings and time to maximize each opportunity.
• Maintain adequate inventory of equipment and supplies to service customers.
• Generate leads and referrals.
• Develop and maintain positive relationships with customers assigned by ClearCaptions in the sales territory.
• Maintain customer and territory records using Salesforce and other tools provided by ClearCaptions.
• Adapt to new responsibilities and opportunities as necessary.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED