Territory Service Sales Representative

FleetPride•Houston, TX

About The Position

FleetPride is seeking a Territory Service Sales Representative to develop sales and customer relationships within a designated territory. The role focuses on prospecting and qualifying potential customers, presenting FleetPride solutions, winning new business, onboarding customers, and growing and retaining accounts. The representative works closely with Service Center teams and leadership to coordinate customer strategies and deliver a seamless experience. The position involves regular travel to customer sites, industry events, and service center locations, potentially constituting up to 80% of the role. The work environment varies between service centers and customer sites, including industrial settings.

Requirements

High school diploma, GED, or High School Equivalence Certificate.
Valid driver’s license with a clean driving record.
At least 1–2 years of experience in business development, sales, or a related field.
Proven track record of exceeding sales targets and achieving goals.
Strong communication and interpersonal skills, including the ability to build customer rapport and trust.
Excellent presentation and negotiation skills.
Self-motivated, results-oriented, and strong work ethic.
Proficiency in Microsoft Office Suite and CRM software, including Salesforce.com.
Ability to work independently and as part of a team.
Ability to ask probing questions, request clarification, and paraphrase to demonstrate understanding.
Sales acumen to navigate the sales process and build long-term customer relationships.
Business judgment and decision-making skills to adjust priorities and manage customer accounts, bids, and projects.
Ability to learn and use computer programs, with intermediate to advanced knowledge of MS Office and various office machines.
Effective communication, active learning, critical thinking, collaboration, oral and written expression, oral comprehension, and problem sensitivity.
Ability to travel regularly to customer sites, industry events, and service center locations; travel may constitute up to 80% of the role.
Ability to lift and carry items typically weighing up to 30 pounds; occasional heavier lifting may be required.
Ability to move around offices, warehouses, and customer sites, including walking on uneven surfaces, climbing stairs, bending, reaching, and stooping.
Ability to read and interpret documents, use a computer, and communicate effectively in person, by phone, and by email.

Nice To Haves

Experience in the Medium/Heavy Duty Service industry.
Experience with Rigdig or other lead-generation tools.

Responsibilities

Use Rigdig, internal prospect lists, and other lead-generation tools to identify and qualify potential customers in the designated territory.
Research potential customers’ business models, challenges, and service requirements.
Develop and execute targeted outreach strategies to engage prospects and establish relationships.
Present FleetPride solutions consultatively, demonstrating their value and fit with customer needs.
Negotiate and close deals with new customers to establish mutually beneficial, long-term partnerships.
Build and maintain strong customer relationships by providing support and exceeding expectations.
Onboard new customers and support their transition into the FleetPride network.
Use customer insights and performance data to identify upselling and cross-selling opportunities.
Develop and implement account growth plans to meet or exceed sales targets.
Communicate regularly with customers, proactively addressing concerns and providing service.
Build relationships with existing customers to identify retention and growth opportunities.
Track and report sales activity, pipeline, and key performance indicators.
Analyze market trends and competitor activity to identify opportunities.
Work with Service Center team members to coordinate efforts and provide a seamless customer experience.
Coordinate with Service Center leadership to align account strategies with broader business objectives.
Participate in team huddles, safety meetings, and other activities with Service Center leadership and local team members.
Seek opportunities to improve the sales process, customer experience, and results.
Perform other duties and follow other instructions as requested by the supervisor.