Territory Sales and Service Representative

Ecolab•Powell, WY

2d•$58,700 - $88,100•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Billings, Montana market. This field-based role manages an assigned territory and serves as the face of Ecolab, servicing laundry and dish machines, dispensing equipment, and systems while selling solutions to customers. Customers include restaurants, hotels, schools, long-term care facilities, and other institutional organizations. If a territory is not immediately available after training, the associate may be assigned to a supporting role until one becomes available. The position involves customer visits throughout Billings, Columbus, and Red Lodge, Montana, and Cody and Powell, Wyoming, as well as surrounding areas. The representative recommends programs and solutions, grows sales within existing accounts, performs preventative and corrective maintenance, provides emergency service, assists with installations, demonstrates safe equipment use, and manages equipment, parts, and inventory. Training lasts 12 weeks, including two weeks at Ecolab’s corporate headquarters in Eagan, Minnesota, with the remaining training conducted in the field. Ecolab arranges and pays for travel and certain related expenses. The role generally requires working one in every two weekends, depending on business demand, and availability for overnight shifts, emergency assistance, holidays, and overtime. The representative receives a company service vehicle and cell phone for business use.

Requirements

High school diploma or equivalent.
Two years of experience in sales, mechanical service, customer service, food service, or a hospitality-related industry.
Availability to work overnight shifts and provide emergency assistance, including at night, on weekends, and over holidays.
Current and valid driver’s license with no restrictions.
Ability to lift 50 pounds; push and pull; stand, bend, and stoop; work in confined spaces; and distinguish colors, with tools potentially accommodated.
Availability to work overtime.
Ability to drive a company vehicle as required; pre-employment and ongoing motor vehicle record checks determine eligibility.
Must have proper documentation to fly for the training program, such as a Real ID or another acceptable form of identification.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree or other advanced training or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience in food service, laundry, housekeeping, hospitality, or pool and spa industries.

Responsibilities

Conduct customer visits using tools and technology, including tablet and mobile phone apps, and recommend tailored programs and solutions.
Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with equipment and solution installations.
Demonstrate safe equipment use and ensure customers’ operations are fully functional.
Manage equipment, parts, and inventory to control costs.

Benefits

Comprehensive benefits package available starting on Day 1, including medical, dental, and vision coverage.
401(k) matching.
Company-paid pension.
Stock purchase plan.
Paid parental leave.
Select discounted childcare resources.
Tuition reimbursement opportunity.
Award-winning paid training program, including paid travel time.
Company service vehicle and cell phone for business use.
Fuel, drive time to customer sites, and vehicle service maintenance time are paid.