Territory Sales and Service Representative

Ecolab•Billings, MT

17h•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Billings, Montana market. This field-based role serves as the face of Ecolab, managing an assigned territory and established customer accounts across restaurants, hotels, schools, long-term care facilities, and other customers. The representative services laundry and dish machines, dispensing equipment, and related systems, and sells solutions that help customers maintain clean, safe, and healthy operations. After an initial training program, the representative manages customer visits, recommends programs and solutions, grows sales within existing accounts, and performs preventative and corrective maintenance. The role also includes emergency customer assistance, equipment installation support, safe-use demonstrations, and equipment, parts, and inventory management. The position may cover Billings, Columbus, and Red Lodge, Montana, and Cody and Powell, Wyoming, along with surrounding areas. Training lasts 12 weeks, including two weeks at Ecolab’s headquarters in Eagan, Minnesota; Ecolab arranges and pays for travel and certain related expenses. The remaining training takes place in the field. A supporting assignment may be provided if a territory is not immediately available.

Requirements

High school diploma or equivalent.
At least 2 years of sales, mechanical service, customer service, food service, or hospitality industry-related experience.
Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, and over holidays.
Current and valid driver’s license with no restrictions.
Ability to meet the physical requirements, including lifting 50 pounds; pushing, pulling, standing, bending, and stooping; working in confined spaces; and distinguishing color.
Availability to work overtime and drive a company vehicle as required.
Proper documentation to fly for the required training travel, such as a Real ID or other acceptable identification.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree or other advanced training or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or mechanical experience, in food service, laundry, housekeeping, hospitality, or pool and spa industries.

Responsibilities

Use tools and technology, including tablet and mobile phone apps, during customer visits and recommend programs and solutions.
Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with the installation of equipment and solutions.
Demonstrate safe equipment use and help ensure customer operations are functional.
Manage equipment, parts, and inventory to control costs.
Manage, service, and sell to established customers within an assigned territory.

Benefits

Medical, dental, and vision benefits.
Matching 401(k).
Company-paid pension.
Stock purchase plan.
Paid parental leave.
Select discounted childcare resources.
Tuition reimbursement opportunity.
Paid training program, including paid travel time.
Company service vehicle and cell phone for business use.
Fuel, drive time to customer sites, and vehicle service maintenance time are paid.