Territory Sales and Service Representative

Ecolab•Springfield, MO
•$58,700 - $88,100•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Springfield, Missouri market. This field-based position manages an assigned territory, services laundry and dish machines and dispensing equipment and systems, and sells solutions to customers including restaurants, hotels, schools, and long-term care facilities. The role supports customer operations and Ecolab’s goals for cleaner, safer, and healthier environments. After an initial 12-week training program, associates manage, service, and sell to established customers in their territory. Training includes two weeks at Ecolab’s headquarters in Eagan, Minnesota, with the remaining weeks conducted in the field; Ecolab arranges and pays for travel and certain related expenses. If a territory is not immediately available, an associate may work in a supporting role until an assignment becomes available. The position covers Springfield, Missouri, and surrounding areas within a 150-mile radius. It requires weekend availability based on business demand, as well as availability for overnight shifts, emergency assistance, holidays, and overtime. The company provides a service vehicle and cell phone for business use and pays for fuel, drive time to customer sites, and vehicle service maintenance time.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of sales, mechanical service, customer service, food service, or hospitality industry-related experience.
  • Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, and over holidays.
  • Current and valid driver’s license with no restrictions.
  • Ability to lift 50 pounds; push and pull; stand, bend, and stoop; work in confined spaces; and distinguish colors (tools may be accommodated).
  • Availability to work overtime and drive a company vehicle as required. Pre-employment and ongoing motor vehicle record checks are conducted to determine eligibility to drive a company vehicle.
  • Proper documentation to fly, such as a Real ID or another acceptable form of identification, for required training travel.
  • No immigration sponsorship is available for this position.

Nice To Haves

  • Associate’s degree or other advanced training or certifications.
  • Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience, in industries related to food service, laundry, housekeeping, hospitality, or pool and spa.

Responsibilities

  • Use tools and technology, including a tablet and mobile phone apps, during customer visits to recommend programs and solutions.
  • Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
  • Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
  • Provide emergency assistance to existing customers by phone or in person as needed.
  • Assist with installation of equipment and solutions.
  • Demonstrate safe equipment use and ensure customer operations are fully functional.
  • Manage equipment, parts, and inventory to control costs.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) matching.
  • Company-paid pension.
  • Stock purchase plan.
  • Paid parental leave.
  • Select discounted childcare resources.
  • Tuition reimbursement opportunity.
  • Paid training program, including paid travel time.
  • Company service vehicle and cell phone for business use; fuel, drive time to customer sites, and vehicle service maintenance time are paid.
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