Territory Sales and Service Representative

Ecolab•Albany, NY

18h•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for its Institutional team in the Albany, New York market. This field-based role serves as the face of Ecolab, managing an assigned territory and helping customers in sectors such as hospitality, foodservice, long-term care, commercial, education, and government. The representative services laundry and dish machines, dispensing equipment, and systems, and sells solutions that support cleaner, safer, and healthier environments. After training, the representative will manage, service, and sell to established customers such as restaurants, hotels, schools, and long-term care facilities. If a territory is not immediately available, the associate may be assigned a supporting role until one becomes available. The position includes an initial 12-week training program, with two weeks at Ecolab’s corporate headquarters in Eagan, Minnesota and the remaining weeks in field training. Ecolab arranges and pays for travel and certain travel-related expenses. The role requires some weekend and holiday on-call availability, overnight-shift availability, and emergency assistance when needed. It is an independent work environment in which the representative manages a monthly schedule. A company service vehicle and cell phone are provided for business use; Ecolab also pays for fuel, drive time to customer sites, and time for vehicle service maintenance.

Requirements

High school diploma or equivalent.
At least 2 years of experience in sales, mechanical service, customer service, food service, or a hospitality industry-related field.
Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, or over holidays.
Current, valid, unrestricted driver’s license.
Ability to lift 50 pounds; push and pull; stand, bend, and stoop; work in confined spaces; and distinguish colors (tools may be accommodated).
Availability to work overtime and drive a company vehicle as required; pre-employment and ongoing motor vehicle record checks determine eligibility to drive.
Ability to travel for training, including two weeks at Ecolab headquarters in Eagan, Minnesota; proper documentation for air travel is the associate’s responsibility.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree, other advanced training, or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or mechanical work, in industries related to food service, laundry, housekeeping, hospitality, or pool and spa.

Responsibilities

Use tools and technology, including tablet and mobile phone apps, to conduct customer visits and recommend programs and solutions.
Communicate Ecolab’s value to customers, address their needs, and grow sales within existing customer accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with installation of equipment and solutions.
Demonstrate safe equipment use and ensure customer operations are fully functional.
Manage equipment, parts, and inventory to control costs.
Manage, service, and sell to established customers within an assigned territory.

Benefits

Medical, dental, and vision coverage.
Matching 401(k).
Company-paid pension.
Stock purchase plan.
Paid parental leave.
Select discounted childcare resources.
Tuition reimbursement opportunity.
Paid training, including paid travel time.
Company service vehicle and cell phone for business use.
Fuel, drive time to customer sites, and time for service maintenance on the company vehicle are paid.
Career growth and development opportunities toward service, sales, or management.