Territory Sales and Service Representative

Ecolab•Springfield, MO

5d•Onsite

About The Position

Ecolab is hiring a Territory Sales and Service Representative for the Springfield, Missouri market. This field-based role manages an assigned territory, services laundry and dish machines and dispensing equipment, and sells solutions to established customers such as restaurants, hotels, schools, and long-term care facilities. The representative helps customers maintain safe, efficient operations and supports Ecolab’s goals in cleanliness, food safety, public health, and sustainability. The position covers Springfield and surrounding locations within a 150-mile radius. After an initial 12-week training program—which includes two weeks at Ecolab’s headquarters in Eagan, Minnesota, with travel and certain related expenses arranged and paid by Ecolab—the representative works independently in the field. If a territory is not immediately available after training, the associate may be assigned to a supporting role until one becomes available. All weekends are required based on business demand, and the role requires availability for overnight shifts and emergency assistance at night, on weekends, or over holidays.

Requirements

High school diploma or equivalent.
At least 2 years of experience in sales, mechanical service, customer service, food service, or a hospitality-related industry.
Availability to work overnight shifts and provide emergency assistance, which may occur at night, on weekends, and over holidays.
Current, valid, unrestricted driver’s license.
Ability to lift 50 pounds, push and pull, stand, bend, stoop, and work in confined spaces.
Ability to distinguish colors; tools may be accommodated.
Availability to work overtime and drive a company vehicle as required.
Must have documentation acceptable for air travel, such as a Real ID or other acceptable identification, for required training travel.
No immigration sponsorship is available for this position.

Nice To Haves

Associate degree or other advanced training or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience, in food service, laundry, housekeeping, hospitality, or pool and spa industries.

Responsibilities

Use tools and technology, including tablet and mobile phone apps, during customer visits to recommend appropriate programs and solutions.
Communicate Ecolab’s value to customers, meet their needs, and grow sales within existing accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with installing equipment and solutions.
Demonstrate safe equipment use and ensure customers’ operations are fully functional.
Manage equipment, parts, and inventory to control costs.
Manage an assigned territory and monthly schedule while servicing and selling to established customers.

Benefits

Medical, dental, and vision benefits.
401(k) matching.
Company-paid pension.
Stock purchase plan.
Paid parental leave.
Select discounted childcare resources.
Tuition reimbursement opportunity.
Paid training, including paid travel time.
Company service vehicle and cell phone for business use.
Fuel, drive time to customer sites, and vehicle service maintenance time are paid.
Opportunities for career growth and development.