Territory Sales and Service Representative

Ecolab Inc.•Albany, OH

9d•$70,500 - $105,700•Onsite

About The Position

Ecolab is seeking a Territory Sales and Service Representative for the Albany, NY market. This field-based role serves as the face of Ecolab, managing an assigned territory, servicing laundry and dish machines and dispensing equipment and systems, and selling solutions to customers. After initial training, the representative will manage, service, and sell to established customers such as restaurants, hotels, schools, and long-term care facilities. If a territory is not immediately available, the associate may first serve in a supporting role. The role includes customer visits, account growth, preventative and corrective maintenance, emergency service, equipment installation, safe-use demonstrations, and inventory management. The representative uses a company vehicle, cell phone, tablet, and mobile applications. The position is field-based and may involve the Albany, Lake Placid, and Plattsburgh, NY areas. Training lasts 12 weeks, including two weeks at Ecolab's headquarters in Eagan, Minnesota and remaining weeks of field training; Ecolab arranges and pays for travel and certain related expenses. Some weekend and holiday on-call availability, overnight availability, and overtime are required.

Requirements

High school diploma or equivalent.
At least 2 years of experience in sales, mechanical service, customer service, food service, or a hospitality-related industry.
Availability to work overnight shifts and provide emergency assistance, potentially at night, on weekends, and over holidays.
Current and valid driver's license with no restrictions.
Ability to lift 50 pounds, push and pull, stand, bend, stoop, and work in confined spaces.
Ability to distinguish colors; tools may be accommodated.
Availability to work overtime.
Ability to drive a company vehicle as required; pre-employment and ongoing motor vehicle record checks will determine eligibility.

Nice To Haves

Associate degree or other advanced training or certifications.
Mechanical problem-solving experience, such as plumbing, electrical, HVAC, or mechanical experience in food service, laundry, housekeeping, hospitality, or pool and spa industries.

Responsibilities

Use tools and technology, including a tablet and mobile phone applications, to conduct customer visits and recommend programs and solutions.
Communicate Ecolab's value to customers, meet their needs, and grow sales within existing accounts.
Perform preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems.
Provide emergency service to existing customers by phone or in person as needed.
Assist with installation of equipment and solutions.
Demonstrate safe equipment use and ensure customer operations are fully functional.
Manage equipment, parts, and inventory to control costs.
Manage, service, and sell to established customers in an assigned territory.

Benefits

Medical, dental, and vision benefits.
401(k) matching.
Company-paid pension.
Stock purchase plan.
Paid parental leave.
Select discounted childcare resources.
Tuition reimbursement opportunity.
Company service vehicle and cell phone for business use.
Company-paid fuel, drive time to customer sites, and time for service maintenance on the vehicle.
Paid training program, including paid travel time.