Territory Representative-Service and Sales
About The Position
Ecolab is seeking a Territory Representative to join its Global Quick Service Restaurant team in Rapid City, South Dakota. This customer-facing, field-based role delivers cleaning and sanitation programs, identifies food safety risks, and helps prevent foodborne illness. The representative manages a customer territory, grows sales through service excellence and new product introductions, installs and maintains equipment, and provides hands-on training and audits to support customer operations and satisfaction. The role serves customers in Rapid City and surrounding areas, potentially including Billings, Williston, Dickinson, Casper, and Chadron. It requires 6–10 overnight trips per month and weekend coverage once every 11 weeks. Representatives independently plan and manage their schedules and receive a paid training program with job shadowing, e-learning, structured field activities, and customized classroom-style training. A company-paid vehicle is provided for business and personal use where applicable. The position also requires availability for emergency call assistance, which may occur at night, on weekends, or over holidays.
Requirements
- High school diploma or GED.
- At least 4 years of outside sales or industry-related experience, such as foodservice or hospitality.
- Must be at least 21 years old due to the nature and hours of the work.
- Current, valid, unrestricted driver's license.
- Availability to provide emergency call assistance, potentially at night, on weekends, and over holidays.
- Ability to lift and carry up to 50 pounds.
- Ability to drive and/or fly to client locations as needed and have proper documentation to fly, such as a Real ID or other acceptable identification.
- Ability to work in varied conditions, including confined spaces, damp or dusty areas, and extreme temperatures.
- Ability to climb ladders and perform physical tasks including stooping, kneeling, crouching, reaching, and standing for extended periods.
Nice To Haves
- Bachelor’s degree.
- Mechanical experience, including plumbing or electrical work, and experience troubleshooting and repairing equipment.
- Food safety knowledge or experience, or CP-FS certification.
- Military experience.
- Previous business-to-business sales experience.
Responsibilities
- Install equipment such as ware-wash machines, water filtration systems, three-compartment sinks, and mop sinks for new and existing customers.
- Maintain equipment and collateral to ensure proper function and appearance.
- Complete site surveys and recommend improvements.
- Complete required Ecolab QSR visit reports according to customer-mandated visit frequencies.
- Facilitate product sales by suggesting improvements to existing products and introducing new innovations.
- Train customers on the use of Ecolab products and services.
- Maintain positive customer relationships by evaluating customer needs and focusing on sales opportunities.
- Provide emergency call assistance when required.
- Travel to customer locations in the assigned territory and surrounding areas.
Benefits
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) matching.
- Company-paid pension.
- Stock purchase plan.
- Paid parental leave.
- Select discounted childcare resources.
- Paid training program.
- Company-paid vehicle for business and personal use, where applicable.
- Top-notch safety training and personal protective equipment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
