Territory Service Sales Representative

FleetPride•St. Joseph, MO

About The Position

FleetPride is seeking a Territory Service Sales Representative to develop sales and customer relationships within a designated territory. The role involves identifying and qualifying prospects, learning about their business needs, presenting FleetPride solutions, negotiating new business, onboarding customers, and growing and retaining accounts. The representative tracks sales activity and market developments, collaborates with Service Center teams and leadership, and works to improve sales processes and customer experiences. The position involves work at service centers and customer sites, with regular travel that may constitute up to 80% of the role.

Requirements

High school diploma, GED, or high school equivalence certificate.
Valid driver's license and clean driving record.
At least 1–2 years of experience in business development, sales, or a related field.
Proven track record of exceeding sales targets and achieving goals.
Strong communication and interpersonal skills, including the ability to build rapport and trust with customers.
Strong presentation and negotiation skills.
Self-motivated, results-oriented, and characterized by a strong work ethic.
Proficiency with Microsoft Office Suite and CRM software, including Salesforce.com.
Ability to work independently and as part of a team.
Ability to travel regularly to customer sites, industry events, and service center locations; travel may constitute up to 80% of the role.
Ability to lift and carry items typically weighing up to 30 pounds; occasional lifting of heavier items may be required.
Ability to move around offices, warehouses, and customer sites, including walking on uneven surfaces, climbing stairs, bending, reaching, and stooping.
Ability to read and interpret documents, use a computer, and communicate effectively in person, by phone, and by email.
Ability to listen attentively, respond clearly, and make presentations.
Ability to work in customer-site industrial environments that may involve noise, dust, and other typical manufacturing or warehouse conditions; PPE may be required.
Skills in active listening, sales acumen, judgment and decision-making, computer use, communication, active learning, critical thinking, collaboration, oral and written expression, oral comprehension, and problem sensitivity.

Nice To Haves

Experience in the medium/heavy-duty service industry.
Experience with Rigdig or other lead-generation tools.

Responsibilities

Use Rigdig, internal prospect lists, and other lead-generation tools to identify and qualify potential customers in the assigned territory.
Research prospective customers’ business models, challenges, and service requirements.
Develop and execute targeted outreach strategies to engage prospects and build relationships.
Present FleetPride solutions consultatively and demonstrate their value in relation to customer needs.
Negotiate and close deals with new customers, aiming for mutually valuable agreements and long-term partnerships.
Build and maintain relationships with new customers by providing support and meeting their expectations.
Onboard new customers and facilitate their transition into the FleetPride network.
Use customer insights and performance data to identify and pursue upselling and cross-selling opportunities.
Develop and implement account growth plans to meet or exceed assigned sales targets.
Communicate regularly with customers, address concerns, and provide service.
Build relationships with existing customers to identify retention and growth opportunities.
Track and report sales activity, pipeline, and key performance indicators.
Analyze market trends and competitor activity to identify opportunities.
Work with Service Center team members to support a seamless customer experience and coordinate efforts across departments.
Coordinate with Service Center leadership to align account strategies with broader business objectives.
Seek ways to improve sales processes, customer experiences, and results.
Participate in team huddles, safety meetings, and other activities with Service Center leadership and local team members.
Perform other duties as requested by the supervisor.