Territory Sales Representative

Curana Health, Inc.•New Philadelphia, PA

About The Position

Curana Health is seeking a Territory Sales Representative to support senior living communities across the Philadelphia and eastern Pennsylvania market. The role helps Medicare beneficiaries understand their healthcare options and enroll in the Curana Health Medicare Special Needs Plan that best meets their needs, including ISNP, IESNP, or MAPD plans. This field-based opportunity is suited to a relationship-driven professional who enjoys working with older adults, building community relationships, and providing a consultative member experience. The selected candidate must live within the assigned territory and be willing to travel locally up to 80%. Eligible travel expenses are reimbursed in accordance with company policy. The internal title for this position is Medicare Benefit Consultant (MBC).

Requirements

Associate degree preferred; equivalent experience in a customer-facing, sales, or healthcare-related role will be considered. A bachelor’s degree is a plus.
Three to five years of experience in sales or customer-facing roles, with demonstrated success understanding customer needs and meeting sales or service goals.
Experience in senior living, admissions, healthcare, community outreach, or another customer-facing environment serving older adults.
Must live within the assigned Philadelphia and eastern Pennsylvania territory.
Ability and willingness to travel up to 80% throughout the designated local territory.
Valid driver’s license and reliable transportation.
Ability to obtain the appropriate Pennsylvania health insurance license within 30 days of hire, including passing the required state licensing examination and completing AHIP certification.
Ability to maintain required licensure and product certifications in accordance with company policies and procedures.
Strong relationship-building, written, verbal, and public-speaking skills, including the ability to explain information clearly and overcome objections.
Organizational, problem-solving, and self-management skills, including the ability to prioritize work and independently manage appointments, travel, territory activity, and CRM documentation.
Comfort initiating outreach, making cold calls, and developing new community relationships.
Basic proficiency with computers and CRM or documentation tools.
Ability to lift up to 25 pounds of collateral materials.

Nice To Haves

Experience working directly with older adults or in a healthcare setting, such as senior living, home health, hospice, care coordination, or social work.
Background in sales, admissions, business development, account management, community outreach, case management, medical sales, or senior guardianship.
Experience in a customer-facing business-to-consumer or business-to-business environment.
Familiarity with Medicare or health insurance products.

Responsibilities

Manage the assigned territory and conduct in-person and virtual sales appointments with Medicare beneficiaries.
Explain plan options, benefits, and eligibility requirements clearly, compliantly, and in a customer-friendly manner.
Prospect, develop, and grow the territory to drive enrollment, retention, and market penetration.
Build, maintain, and expand relationships with senior living staff, agencies, and community organizations serving Medicare beneficiaries.
Identify customer needs and use consultative selling techniques to present plan options and explain their features and benefits.
Deliver plan education sessions and training to partner staff to increase awareness and support enrollment efforts.
Generate enrollments aligned with territory targets and meet or exceed individual sales goals.
Provide an exceptional member experience throughout the enrollment lifecycle, including answering questions about benefits and eligibility.
Conduct activities in accordance with Medicare Marketing Guidelines and other applicable regulatory requirements.
Document sales activities, customer interactions, and enrollments accurately in company CRM systems.
Independently plan travel, schedule appointments, and manage day-to-day territory activity to meet performance expectations.
Maintain a goal-oriented, self-motivated approach to achieving sales objectives.