Territory Sales Representative

Norman International Inc.•Arlington Heights, IL
•Onsite

About The Position

Norman Window Fashions is seeking an enthusiastic, talented, and organized Territory Sales Representative for its Regional Business Center in Schaumburg, Illinois. The position is responsible for nurturing, supporting, and growing the business. Approximately 25% of the time involves travel, including overnight travel; the remaining 75% is based in the showroom. The role combines Regional Business Center management, account sales and growth, and dealer support. It includes maintaining the showroom, coordinating events and training, demonstrating products, managing a portfolio of accounts, and communicating with dealers.

Requirements

  • Strong organizational and communication skills.
  • Proficiency in managing schedules, logistics, and dealer relationships.
  • Ability to analyze financial opportunities and align them with company sales goals.
  • Customer-focused approach and demonstrated ability to deliver high-quality service.
  • Strong attention to detail.
  • Excellent customer service skills.
  • Ability to travel overnight.

Nice To Haves

  • Familiarity with Norman’s products and sales processes.

Responsibilities

  • Maintain the showroom’s appearance and functionality, keeping it clean, organized, and stocked with products and refreshments.
  • Coordinate showroom activities, including scheduling, visitor management, and product installations.
  • Manage Regional Business Center operations, including RSVPs, event logistics, training sessions, and programs.
  • Demonstrate Norman products to customers during showroom visits and events.
  • Track and report showroom visitor traffic metrics.
  • Maintain event satisfaction scores of 90% or higher through dealer support with booking, planning, and logistics.
  • Drive sales growth by achieving budgeted goals for the assigned managed account portfolio.
  • Identify and escalate high-potential accounts with $40K or more in growth opportunity to the General Manager for strategic review.
  • Conduct regular in-person and virtual (Zoom) meetings with managed accounts to build relationships and identify growth opportunities.
  • Educate accounts about Norman’s product innovations, competitive pricing, and quality advantages.
  • Process new account openings according to company procedures.
  • Execute company sales campaigns as directed by the General Manager.
  • Provide backup support for Territory Sales Managers during their absence.
  • Communicate with dealers about rebates, order confirmations, promotions, new products, product updates, and order status inquiries.

Benefits

  • Full benefits package after 30 days of employment, including medical, dental, vision, life, long-term and short-term disability insurance, paid time off, paid holidays, and pet insurance.
  • 401(k) with company match after one year of employment.
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